Dispatcher/AR

Triple A Pro Services•Franklin, OH

About The Position

Triple A Pro Services is hiring a Dispatcher/AR to coordinate technician routes and dispatch operations, serving as the central communication link between customers and technicians. The role uses Service Titan to monitor job status and keep the dispatch board current, proactively resolves operational issues, and contributes ideas in team meetings to improve service and support company growth. Triple A Pro Services is a locally owned provider of residential, commercial, and industrial services in the Dayton-Cincinnati region, with more than 70 years in business. The company emphasizes safety, integrity, teamwork, environmental responsibility, and opportunities for career progression, including promotion from within. Applicants complete a phone screening and then interview with the team to discuss their goals and experience.

Requirements

High school diploma or equivalent.
Proficiency with dispatch management software, or the ability to learn and master new software systems quickly.
Ability to use standard office software and communication tools effectively and adapt quickly to new technologies.
Strong written and verbal communication and interpersonal skills.
Ability to respond quickly to scheduling needs and handle time-sensitive tasks efficiently and with focus.

Nice To Haves

Two or more years of dispatch or similar logistics coordination experience preferred.
Additional certification in logistics or communication is a plus.

Responsibilities

Coordinate efficient technician routes for streamlined service delivery.
Lead dispatch operations and maintain clear, organized communication between customers and technicians.
Use Service Titan to monitor job status and keep the dispatch board current.
Anticipate and resolve issues to support seamless operations and service.
Bring ideas to team meetings to support growth and service improvements.