Dispatch

Clayton • Wakarusa, IN

6d • $22 - $26 • Onsite

About The Position

The Dispatch position processes paperwork to support scheduling home deliveries. It requires effective interpersonal, communication, and negotiating skills when working with independent transportation company managers and personnel, community managers, drivers, production and sales teams, accounts receivable, field operations, quality assurance, and retail customers. The role is based on location, is full-time and hourly, and requires no travel. The stated pay range is $22–$26 per hour.

Requirements

• Strong attention to detail and excellent organizational skills.
• Clear, professional communication skills, including the ability to follow up, resolve issues, and provide customer support.
• Ability to manage transportation-related inquiries and coordinate delivery timing while supporting inventory control objectives.
• Proficiency in Microsoft Office.
• Comfort working with multiple computer systems in a fast-paced environment.
• Passion for delivering world-class customer service.

Nice To Haves

• Experience with AS400 and SharePoint.
• Experience in transportation or dispatch.

Responsibilities

• Prepare, assemble, label, and stage driver packets, including confirmations and change orders.
• Process house invoices in AS400 and email invoices after shipment.
• Review freight charges before order serialization, document additional charges, and pay freight invoices using AS400 and driver pay spreadsheets.
• Plan and coordinate shipments in OTM, obtain freight quotes, and maintain the freight book.
• Update and distribute yard status reports and shipping analysis spreadsheets, revising reports when homes come offline.
• Ship homes in AS400 and enter confirmation orders into yard status reports.
• File house folders, transportation paperwork, and invoices; assemble banker boxes as needed for file storage.
• Order office supplies as required and cover for the manager during absences to maintain continuity of operations.
• Work with vendors to keep freight books accurate and up to date.
• Coordinate delivery timing and address transportation-related inquiries while supporting inventory control objectives.

Benefits

• Flexible health, dental, and vision benefits package for full-time team members.
• Competitive 401(k) program with investment options and company matching for full-time and part-time team members after one year.
• Paid parental leave.
• Tuition reimbursement.
• Employee Assistance Programs.
• Paid volunteer time through the Clayton Impact program.
• Physical, nutritional, social, financial, spiritual, and occupational wellness programs, available online or in person.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed