Dispatch Planner - In Training

Stevens Transport • Dallas, TX

57d • Onsite

About The Position

The Dispatch Planner – In Training is a developmental role responsible for learning and supporting the planning and execution of freight movement across Stevens Transport’s network. While in training, this individual will not be assigned a dedicated team, region, or customer portfolio, but will instead rotate through core dispatch planning functions to build the skills required for a full Dispatch Planner seat. This role supports capacity planning efforts by assisting in matching available equipment with freight demands, monitoring load progress, and helping resolve service disruptions. The Dispatch Planner – In Training will develop the ability to analyze data, communicate effectively with drivers and internal stakeholders, and contribute to operational efficiency in a highly dynamic environment. Please note this position is on-site at Stevens Transport HQ in Dallas, TX due to operational collaboration needs.

Requirements

• Strong computer skills in a Windows environment, including Outlook, Excel, and Word
• Ability to manage high volumes of inbound communication (email and messaging systems)
• Strong organizational skills with the ability to prioritize tasks in a fast-paced environment
• Effective verbal and written communication skills
• Demonstrated ability to learn quickly and adapt to changing priorities

Nice To Haves

• Bachelor’s degree from an accredited university
• Internship or early career experience in transportation, logistics, supply chain, or operations
• Familiarity with time/distance geography concepts
• Exposure to transportation management systems (e.g., AS/400 or similar platforms)
• Experience working in a deadline-driven or operations-focused environment

Responsibilities

• Participate in structured training across dispatch planning operations, including load planning, driver communication, and capacity management
• Assist in pairing available trucks with freight to support network coverage needs
• Support load monitoring activities, identifying and escalating service risks related to delays, weather, mechanical issues, or customer changes
• Communicate professionally with drivers and internal teams via phone, email, and transportation systems
• Learn to balance trailer pools and support repositioning strategies between surplus and deficit markets
• Assist in generating daily, weekly, and ad hoc operational reports
• Develop working knowledge of transportation systems, routing logic, and time/distance geography
• Observe and support senior Dispatch Planners in decision-making, problem-solving, and contingency planning
• Contribute to continuous improvement efforts by identifying trends, inefficiencies, and potential solutions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level