Dispatch Field Service Representative

Veolia Environnement SA•Chattanooga, TN

4d•Onsite

About The Position

As a Dispatchable Field Service Representative (FSR), you will provide operations and maintenance expertise for customer water treatment systems across a variety of industries. The role involves working with technologies including media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF). The position is open to candidates located in or willing to commute to Chattanooga, Knoxville, or Kingsport. The work takes place in industrial settings such as power plants, refineries, and chemical processing plants. Regional travel may be required up to 75%, and the role requires availability for on-call support of emergency jobs. Work environments may involve hazardous materials and chemicals, heights, confined spaces, extreme heat, and respirator use. The Field Service Representative reports to the Field Area Manager for assigned duties.

Requirements

High school diploma, GED, homeschool certification, or international equivalent.
At least 2 years of experience in service or maintenance, or equivalent experience in an industrial environment.
Valid driver's license.
Must meet customer site access and security requirements, including obtaining and maintaining unescorted access badging at TVA Nuclear sites.
Excellent mechanical know-how.
Superb problem-solving skills.
Intermediate skills with Google Workspace applications.
Good training skills.
Demonstrated ability to work independently and remotely with project teams.
Ability to travel within the region as needed, up to 75%.
Ability to be on call and support emergency jobs as required.
Comfort working at heights, in confined spaces, in extreme heat, and with respirator use.

Nice To Haves

Bachelor's or associate's degree in Science or Engineering (STEM), or a technical certificate in Instrumentation.
Experience with ultrapure water or wastewater technologies, including RO, UF, EDI, GTM IONX, MBR, EGSB, and Filter Press.
Other power plant experience, including fossil, CT, or C.

Responsibilities

Troubleshoot mechanical, electrical, and control systems on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
Conduct maintenance and calibration activities.
Operate, monitor, and optimize equipment performance.
Create and maintain site paperwork and provide customers with detailed technical summaries of work performed.
Maintain spare-parts inventory and adequate supplies of chemicals and replacement parts.
Monitor and maintain chemical injection systems.
Perform analytical testing, including turbidity, hardness, chlorine, pH, CO2, O2, SDI, and TOC, as well as site-specific tests.
Review customer plant installations against WTS reference drawings, including P&IDs, electrical schematics, and general arrangements.
Consult with customer management and operations teams.
Ensure contract compliance with volume and quality specifications.
Provide customers with informal training on system operation and maintenance.
Perform other duties as assigned by the Field Area Manager.