Dispatch Field Service Representative

Water Technologies • Chattanooga, TN

3d

About The Position

As a Dispatchable Field Service Representative (FSR), you will provide operations and maintenance expertise on water treatment systems for customers across a variety of industries. The role supports technologies including media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF). Candidates should be located in or willing to commute to Chattanooga, Knoxville, or Kingsport.

The position involves field work at industrial sites, including power plants, refineries, and chemical processing plants. Regional travel may be required up to 75%, and the representative must be able to be on-call and support emergency jobs as needed. Work environments may involve hazardous materials and chemicals, heights, confined spaces, extreme heat, and respirator use.

Requirements

• High school diploma, GED, homeschool certification, or international equivalent.
• At least 2 years of experience in service or maintenance, or equivalent experience in an industrial environment.
• Valid driver's license.
• Must meet customer site access and security requirements and gain and maintain unescorted access badging at TVA Nuclear sites.
• Excellent mechanical know-how.
• Strong problem-solving skills.
• Intermediate skills with Google Workspace applications.
• Good training skills.
• Ability to work independently and remotely with project teams.
• Ability to travel within the region as needed, up to 75%.
• Ability to be on-call and support emergency jobs as required.
• Comfort working at heights, in confined spaces, in extreme heat, and with respirator use.

Nice To Haves

• Bachelor's or associate degree in science or engineering (STEM), or a technical certificate in instrumentation.
• Experience with ultrapure water or wastewater technologies, including RO, UF, EDI, GTM IONX, MBR, EGSB, and filter press.
• Other power plant experience, including fossil, CT, or C.

Responsibilities

• Troubleshoot mechanical, electrical, and controls issues on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
• Carry out maintenance and calibration activities.
• Operate, monitor, and optimize equipment performance.
• Create and maintain site paperwork and provide customers with detailed technical summaries of work performed.
• Maintain spare-parts inventory and adequate supplies of chemicals and replacement parts.
• Monitor and maintain chemical injection systems.
• Perform analytical testing, including turbidity, hardness, chlorine, pH, CO2, O2, SDI, and TOC, as well as other site-specific testing.
• Review customer plant installations and compare them with Water Technology Services reference drawings, including P&IDs, electrical schematics, and general arrangements.
• Consult with customer management and operations teams.
• Ensure contract compliance with volume and quality specifications.
• Provide customers with informal training on operating and maintaining their systems.
• Perform other duties as assigned by the Field Area Manager.

Benefits

• Medical, dental, and vision insurance starting on day one.
• Life insurance.
• Paid time off.
• Paid holidays.
• Parental leave.
• 401(k) plan.
• Flexible spending and health savings accounts.
• AD&D insurance.
• Disability insurance.
• Tuition reimbursement.
• Opportunity for advancement.
• Training in valuable skills.
• Opportunity for new challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED