Dispatch Field Service Representative

Water Technologies•Sacramento, CA

About The Position

Veolia’s Water Technology Business is seeking a Dispatch Field Service Representative to provide operations and maintenance expertise on customer water treatment systems across a variety of industries. The role supports technologies including media filtration, softening, reverse osmosis, ion exchange, de-oxygenation, and ultrafiltration. The representative conducts maintenance and calibration, consults with customer management and operations teams, helps ensure compliance with volume and quality specifications, and operates, monitors, and optimizes equipment performance. The position includes 25% travel for training and other site visits and involves hot, dirty, loud environments with moving equipment and water-treatment chemicals. Veolia offers technical and commercial training, mentorship from experienced Account Managers, and a pathway to promotion to Account Manager with direct account responsibilities. The stated compensation range is $30.68–$36.00 USD. Applicants must be eligible to work lawfully in the United States immediately; the employer will not sponsor work authorization.

Requirements

High school diploma, GED, Home School Certification, or international equivalent.
At least 2 years of service or maintenance experience, or equivalent experience in an industrial environment.
Current driver’s license.

Nice To Haves

Associate degree in science or engineering (STEM).
Technical certificate in instrumentation, electrical, or mechanical fields.
Current TWIC Card.

Responsibilities

Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
Create and maintain site paperwork and provide customers with detailed technical summaries of work performed.
Maintain inventory of spare parts and an adequate supply of chemicals and replacement parts.
Monitor and maintain chemical injection systems.
Perform analytical testing, including turbidity, hardness, chlorine, pH, CO2, O2, and SDI, along with other site-specific testing.
Enter and complete work orders in the Maintenance Program (MaintainX).
Respond to customer callouts.
Support team coverage during planned absences.
Conduct maintenance and calibration activities.
Consult with customer management and operations teams.
Ensure contract compliance with volume and quality specifications.
Operate, monitor, and optimize equipment performance.
Perform other duties as assigned.