Dispatch Field Service Representative

Water Technologies•Stockton, CA

About The Position

As a Dispatchable Field Service Representative at Veolia’s Water Technology Business, you will provide operations and maintenance expertise on water treatment systems for customers in a variety of industries. The role involves working with technologies including media filtration, softening, reverse osmosis, ion exchange, de-oxygenation, and ultrafiltration. You will conduct maintenance and calibration, consult with customer management and operations teams, help ensure contract compliance with volume and quality specifications, and operate, monitor, and optimize equipment performance. The position includes troubleshooting and maintaining water-treatment equipment, performing analytical testing, maintaining site records and spare-parts inventory, and responding to customer callouts. It requires working around hot, dirty, loud conditions and moving equipment, as well as working with water-treatment chemicals. Travel for training and other site visits is approximately 25%. Veolia provides technical and commercial training, mentorship from experienced Account Managers, and a stated pathway to promotion to Account Manager with direct account responsibilities. The compensation range is $30.68–$36.00 USD; offers may vary based on candidate qualifications, market conditions, and internal equity.

Requirements

High School Diploma, GED, Home School Certification, or international equivalent.
At least 2 years of service/maintenance experience or equivalent in an industrial environment.
Current driver’s license.

Nice To Haves

Associate degree in Science/Engineering (STEM) or a technical certificate in Instrumentation, electrical, or mechanical.
Current TWIC Card.

Responsibilities

Conduct maintenance and calibration activities.
Consult with customer management and operations teams.
Ensure contract compliance with volume and quality specifications.
Operate, monitor, and optimize equipment performance.
Troubleshoot mechanical, electrical, and controls issues on valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
Create and maintain site paperwork and provide customers with detailed technical summaries of work performed.
Maintain inventory of spare parts and an adequate supply of chemicals and replacement parts.
Monitor and maintain chemical injection systems.
Perform analytical testing, including turbidity, hardness, chlorine, pH, CO2, O2, SDI, and other site-specific tests.
Enter and complete work orders in the Maintenance Program (MaintainX).
Respond to customer callouts.
Support team coverage during planned absences.
Perform other duties as assigned.