Discovery Sales, The Crossing

Travel + Leisure Co.

About The Position

The primary purpose of this position is to sell guests the Discovery trial program, which allows clients to experience Wyndham Vacation Ownership on a trial basis. The associate greets guests in the Discovery area after sales presentations, explains that they will conduct a survey of the guests’ experience, and uses the survey to present the Discovery program professionally with the goal of making a sale. The role also involves answering questions, preparing purchase worksheets for processing, handling post-sale inquiries, following company policies, and meeting established sales quotas.

Requirements

  • High school diploma or equivalent (G.E.D.).
  • Timeshare sales experience.
  • Ability to make effective sales presentations and work independently.
  • Meet or exceed minimum performance standards of 1350 APG and not be on any level of formal corrective action.

Nice To Haves

  • President Club achiever.

Responsibilities

  • Greet guests in the Discovery area after sales presentations and explain that a survey of their experience will be conducted.
  • Conduct surveys regarding guests’ experiences and present the Discovery program professionally with the goal of selling the program.
  • Accurately answer guests’ questions in accordance with company sales quotas for a Discovery Associate.
  • For purchases, prepare a worksheet with all required information and deliver it to the Contracts office for processing.
  • Answer post-sale client inquiries to support customer satisfaction.
  • Follow all company and department policies and procedures.
  • Perform other duties as assigned by a supervisor.
  • Meet established sales quotas for Discovery Associates.

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability coverage
  • Paid time off, depending on position
  • Parental leave, depending on position
  • Holidays, depending on position
  • Wish day paid time to volunteer at an approved organization
  • 401(k) with employer match, subject to eligibility requirements
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program, subject to provider availability
  • Employee Assistance Program
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