Sales Advisor - Mansfield Crossing

Warby Parker • Mansfield, MA

1d

About The Position

Warby Parker is seeking a Sales Advisor to provide excellent customer service and support the success of its retail locations. Advisors represent the company’s values and brand philosophy, help customers find eyewear, and contribute ideas to improve retail processes and the glasses-shopping experience. The role involves collaborating with teammates, responding to customer and team needs, and helping create an inclusive environment. The position is based at Mansfield Crossing; the posting does not specify a work arrangement or schedule.

Requirements

• Customer-facing experience in a service-minded environment.
• Ability to adapt and solve problems proactively, including reacting quickly to unexpected situations.
• Positive, team-oriented approach and ability to lead by example.
• Effective communication with a variety of people.
• Organized, attentive, and detail-oriented.
• Energetic, self-starting approach and entrepreneurial spirit.
• Interest in fashion and technology.
• Must not be on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor.
• Provide excellent customer service to delight customers.
• Demonstrate product knowledge and offer style advice.
• Develop ideas to improve retail and the glasses-shopping experience.
• Anticipate the needs of customers and teammates and provide assistance.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

• Full-time employee benefits include health, vision, and dental insurance; life and AD&D insurance; paid sick leave; paid holidays; vacation days; a 401(k) retirement savings plan; parental leave; short-term disability; an Employee Stock Purchase Plan; Employee Assistance Program; bereavement support; optical education reimbursement; and free eyewear.
• Part-time employee benefits include an Employee Assistance Program, Employee Stock Purchase Plan, free eyewear, and paid sick leave.
• Competitive base salary or hourly rate and variable compensation for eligible employees.
• Eligible non-exempt employees receive overtime pay when required to work more than 40 hours in a workweek.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed