About The Position

The Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service, building client relationships, performing product applications, and offering customized recommendations across multiple beauty brands. The role calls for genuine enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly, part-time position.

Requirements

  • Dedication to customer service and drive to achieve store objectives.
  • Skills and experience to perform in the role and commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Self-directed work style and ability to work with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
  • Comfort with and enjoyment of assisting customers with makeup application and skincare services.
  • Ability to maintain all required professional licenses and certifications, including state-specific demonstrator or cosmetology licenses when required by applicable state and local regulatory boards.

Responsibilities

  • Take ownership, accountability, and initiative in achieving store objectives and personal and store key metrics.
  • Create memorable store experiences by building genuine relationships with team members, vendors, customers, and the community.
  • Build customer loyalty through excellent service, personalized consultations, clienteling tools, and tailored product advice and recommendations.
  • Execute promotions, special events, and customer outreach to maximize performance and drive sales.
  • Use selling tools and digital devices to provide a seamless omnichannel experience and discuss inventory, assortment, and product details confidently.
  • Use training tools and brand resources, and embrace feedback, to develop product knowledge, suggestive selling behaviors, artistry skills, and expertise in industry tips and beauty trends.
  • Encourage repeat client interactions as a knowledgeable and trusted resource.
  • Merchandise and replenish products promptly and maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Adapt to changing circumstances and support selling and store operations by completing other assigned tasks.
  • Support store fulfillment and asset protection initiatives by accurately and efficiently completing omni and operations processes, maintaining product protection standards, and following safety guidelines.
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