Discovery Sales Representative
About The Position
The primary purpose of this position is to sell guests the Discovery trial program, which allows clients to experience Wyndham Vacation Ownership on a trial basis. The representative greets guests after sales presentations, surveys their experience, presents the Discovery program, responds accurately to questions, and works toward established sales quotas. After a purchase, the representative prepares the required worksheet and delivers it to the Contracts office for processing, then handles post-sale inquiries to support customer satisfaction. The role also requires following company and department policies and procedures and performing other duties as assigned.
Requirements
- High school diploma or equivalent (G.E.D.).
- Timeshare sales experience.
- Ability to make effective sales presentations and work independently.
- Must meet or exceed minimum performance standards of 1350 APG and not be on any level of formal corrective action.
Nice To Haves
- President Club achiever preferred.
Responsibilities
- Greet guests in the Discovery area after sales presentations and explain that a survey of their experience will be conducted.
- Survey guests about their experience and professionally present the Discovery program with the goal of making a sale.
- Answer guest questions accurately and meet company sales quotas for a Discovery Associate.
- Prepare a worksheet with all required information when a guest purchases the program and deliver it to the Contracts office for processing.
- Answer post-sale client inquiries to ensure customer satisfaction.
- Follow company and department policies and procedures.
- Perform other duties as assigned by a supervisor.
- Meet established sales quotas for Discovery Associates.
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability coverage
- Depending on position, paid time off, parental leave, and holidays
- Paid volunteer time through Wish day
- 401(k) with employer match, subject to eligibility requirements
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program, subject to provider availability
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
