Discovery Sales Representative - Kona

Travel + Leisure Co.•Kona, NC

About The Position

The Discovery Sales Representative sells guests the Discovery trial program, which allows clients to experience Club Wyndham ownership on a trial basis. The representative greets guests after sales presentations, surveys their experience, and professionally presents the program with the goal of making a sale. They answer questions accurately in accordance with company policy, prepare and submit purchase worksheets for processing, and respond to post-sale inquiries to support customer satisfaction. The role also requires following company and department policies, meeting established sales quotas and minimum performance standards, and performing other duties assigned by a supervisor. During the initial training period, compensation is $16.00 per hour plus commissions and bonuses. After training, compensation is commission-based with a draw against the applicable minimum wage. The company describes a range of health and welfare benefits for associates working 30 or more hours per week; some benefits may be available to associates working fewer hours where required by law. Benefit eligibility and paid time off may depend on position and other requirements.

Requirements

  • High school diploma or equivalent (G.E.D.).
  • Ability to make effective sales presentations and work independently.
  • Must meet or exceed minimum performance standards.

Responsibilities

  • Greet guests in the Discovery area after sales presentations and explain that a survey of their experience will be conducted.
  • Survey guests about their experience and present the Discovery program professionally, aiming to sell the program.
  • Answer guest questions accurately in accordance with company policy for a Discovery Associate.
  • Prepare purchase worksheets with all required information and deliver them to the Contracts office for processing.
  • Answer post-sale client inquiries to support customer satisfaction.
  • Follow company and department policies and procedures.
  • Meet established sales quotas for Discovery Associates.
  • Perform other duties as assigned by a supervisor.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Life and accident coverage
  • Disability coverage
  • Wish day paid time to volunteer at an approved organization
  • 401(k) with employer match, subject to eligibility requirements including tenure
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program, subject to provider availability
  • Employee Assistance Program
  • Depending on position, paid time off, parental leave, and holidays
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