Director, Talent Management & Organizational Effectiveness

Ashley Furniture Industries•Tampa, FL

About The Position

The Director, Talent Management & Organizational Effectiveness is a key leadership member of Ashley’s Talent Center of Excellence. This role leads the design and execution of enterprise-wide talent management strategies and processes to support employee development, engagement, succession planning, and retention. The Director also leads organizational assessments, including surveys and focus groups, and facilitates team-building and culture-shaping initiatives. In partnership with the HR Technology COE, this leader manages the Talent COE’s technology ecosystem, primarily the learning management system (LMS). The role works closely with HR Business Partners and business unit leaders to support data-driven talent decisions and foster a high-performance culture. The position operates across professional offices, customer locations, showrooms, furniture markets, manufacturing facilities, warehouses, and supplier sites. Work may include reviewing designs, materials, prototypes, samples, specifications, manufacturing processes, and product presentations. Occasional lifting, moving, or positioning of materials and samples weighing up to 30 pounds may be required; assistance is available for heavier items. Facility visits and product evaluations may involve occasional exposure to variable temperatures, noise, dust, and manufacturing conditions. The position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without visa sponsorship now or in the future.

Requirements

Bachelor’s degree in Human Resources, Business, Organizational Development, or a related field.
7–10 years of progressive experience in talent management, including demonstrated capability in LMS administration and organizational effectiveness projects.
Advanced talent management capability, including performance management, succession planning, and career development.
Expertise in organizational assessments and facilitating team-building and culture-shaping interventions.
Analytical skills, including the ability to interpret talent, engagement, and organizational data for decision-making.
Strategic and operational planning, organizational consulting, and excellent communication skills.
Strong proficiency with learning management systems, learning technology platforms, and analytics tools.
Change management, stakeholder influence, and project leadership abilities.
Strong collaboration and partnership skills, especially with business leaders and HR Business Partners.
Proven experience managing technology platforms and driving team-building and culture initiatives in a multi-site organization.
Strong results driving engagement, retention, and organizational health.
Legally authorized to work in the United States without current or future visa sponsorship.

Nice To Haves

Master’s degree or relevant advanced credential in HR, organizational development, I/O Psychology, or business administration.
UKG knowledge and experience.
Recognized certifications in talent management, such as SHRM-SCP or SPHR; organizational development, such as ODCP; or HR technology.

Responsibilities

Develop and execute enterprise-wide talent management strategies covering performance management, career development, succession planning, and employee engagement.
Design, lead, and manage performance review cycles, talent review sessions, succession pipeline activities, and career pathing across all levels.
Conduct organizational assessments, including employee surveys, focus groups, and interviews, to diagnose culture and team effectiveness.
Design and facilitate team-building sessions and culture-shaping projects to drive collaboration, innovation, and engagement across business units.
Analyze talent and engagement data to inform strategic decisions, measure program impact, and drive continuous improvement.
Collaborate with business leaders and HR Business Partners to identify skill gaps, build critical talent pipelines, and address organizational needs.
Provide internal consulting and coaching to leaders on talent management practices, organizational culture, and team dynamics.
Oversee and optimize the organization’s learning technology ecosystem, act as the primary LMS administrator, and integrate learning platforms with other HR systems to support employee development and compliance.
Maintain expertise in industry trends across talent management, learning technology, and organizational effectiveness.