Director, Security

AccorHotel • Washington, DC

24d • $90,000 - $105,000

About The Position

The Director, Security leads the hotel’s Security team and oversees security, safety, loss prevention, life safety, emergency response, and related operations. The role is responsible for achieving strong guest-service and colleague-satisfaction results while applying corporate and property standards and policies. It ensures compliance with federal, state, local, and Brand regulations, including OSHA requirements and fire and life safety codes.

The Director develops and supports the Security team, oversees hotel fire-prevention and life-safety programs, and maintains security equipment, systems, procedures, and trends. The role also oversees locking systems and key control, claims management, security incident investigations, departmental budgets, scheduling, and payroll. It works with hotel security and law-enforcement agencies and assists with VIP, special-event, and dignitary visits.

Requirements

• At least 2 years of previous security management experience in hotel operations.
• Extensive experience in Loss Prevention, Life Safety Systems, and Emergency First Aid.
• Previous fire training or equivalent experience.
• Strong written, verbal, and interpersonal communication skills, including active listening.
• Excellent time-management and organizational skills.
• Knowledge of surveillance equipment.
• Knowledge of electronic lock card systems.

Nice To Haves

• Luxury hotel experience.
• University degree or college diploma in a related field.
• Advanced First Aid and CPR training.
• Certified trainer license.
• Previous claims management experience.

Responsibilities

• Lead the Security team to achieve exceptional guest-service and colleague-satisfaction results while applying corporate and property standards and policies.
• Ensure compliance with federal, state, local, and Brand regulations, including OSHA requirements and fire and life safety codes.
• Develop, coach, and support the Safety and Security team to promote continued professional growth.
• Evaluate, develop, and oversee the hotel’s Fire Prevention Programs and Life Safety Systems, including monthly inspections of fire extinguishers.
• Train and develop Security and Health & Safety programs throughout the hotel.
• Maintain current knowledge of relevant security equipment, systems, procedures, and trends.
• Oversee administration of electronic and manual locking systems and key control programs.
• Evaluate, develop, and oversee the hotel’s Loss Prevention Program and assist with claims management.
• Liaise with other hotel security teams and law-enforcement agencies, building relationships within the city.
• Assist with planning for VIPs, special events, and dignitary visits as required.
• Oversee use of security equipment, including radios, cameras, printers, computers, and electronic lock systems.
• Respond to emergencies and manage the situation.
• Oversee annual and monthly department budgeting and expense tracking.
• Coordinate team schedules and payroll processing for standard operations and special events.
• Investigate security incidents, complete detailed reports, and manage necessary follow-up actions.

Benefits

• Complimentary upgrades and extended stays.
• Discounted stays across Fairmont and Raffles properties.
• Dining and wellness discounts.
• Medical, dental, and vision coverage through the Benefit Plan.
• 401K.
• Discounted employee travel rates on rooms, dining, and spa experiences at Accor Hotels worldwide.
• Learning programs through company Academies.
• Corporate Social Responsibility activities.
• Recognition and celebration activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed