Director Security

ASM Global•San Juan, PR

About The Position

The Director of Security provides strategic leadership for security, life safety, emergency preparedness, and risk management at the Puerto Rico Convention Center, Antiguo Casino Building, and related assets. The role establishes security strategy, policies, standards, and risk-mitigation initiatives, and oversees security operations through the Manager of Security and other security leaders. The Director protects people, facilities, and organizational assets; manages security budgets and technology investments; drives continuous improvement; and ensures a safe, secure, service-oriented environment aligned with organizational objectives. The Director advises the General Manager and executive leadership on security risks, incidents, trends, threats, regulatory considerations, and strategic options. The role leads the security risk-management program, maintains the department’s governance framework, and establishes performance measures and accountability. It also oversees security technology planning, emergency preparedness, investigations, assessments, training strategy, vendor performance, documentation, and the development of the Security leadership team. The Director provides strategic oversight of operations while holding the Manager of Security and other security leaders accountable for day-to-day execution.

Requirements

Bachelor’s degree in Security, Business Administration, Criminal Justice, or a related field.
At least 7 years of related professional experience, or 4 years of experience as a Director of Security.
Successful completion of the OSHA 30-hour Outreach Training Program.
Certified Protection Professional (CPP) credentials.
Strong leadership skills and ability to influence a team.
Ability to manage a team and create and maintain a good work environment among peers and direct reports.
Ability to manage crises and work under pressure while maintaining composure.
Excellent written and verbal skills in Spanish and English.
Ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours, to coincide with events.
Thorough knowledge of CCTV, fire alarm systems, computerized access control systems, and wireless radio communication.
In-depth knowledge of security methods and technical elements used to protect an organization.
Understanding of applicable rules of law, relevant penal codes, and security-related legislation and regulations.
Proficiency in Excel, Word, and PowerPoint.

Nice To Haves

Master’s degree.

Responsibilities

Set the Security Department’s vision, strategic objectives, priorities, policies, standards, and long-term initiatives, and hold security leaders accountable for execution.
Lead the security risk-management program, including identifying, assessing, prioritizing, and mitigating physical, operational, event-related, and emerging risks; recommend risk acceptance, mitigation, or corrective actions to executive leadership.
Advise the General Manager and executive leadership on security matters, incidents, trends, threats, risk assessments, regulatory considerations, and strategic options.
Establish and maintain security policies, procedures, standards, protocols, accountability measures, and compliance requirements.
Provide strategic oversight of daily and event security operations; establish service and performance expectations and review operational results, incidents, staffing effectiveness, trends, and corrective actions.
Establish performance metrics and accountability mechanisms; periodically review security performance, response capabilities, compliance, and service standards, and direct corrective actions and continuous improvement.
Develop and manage the annual Security Department budget and prioritize capital improvements based on risk, operational requirements, return on investment, and organizational priorities.
Lead strategic planning and evaluation of security technologies and systems, including CCTV, access control, fire and life-safety systems, communications, surveillance, and emergency notification.
Direct emergency preparedness and response planning, including emergency plans, business continuity considerations, crisis protocols, disaster preparedness, and annual exercises; review results and ensure corrective actions are implemented.
Provide executive leadership to the Security Committee and coordinate security and risk matters across departments.
Develop and maintain relationships with law enforcement, fire and emergency response agencies, government authorities, security partners, vendors, contractors, and other stakeholders; represent the organization in relevant meetings and initiatives.
Set the security training strategy and required competency standards, and coordinate security awareness and emergency preparedness training for relevant personnel and stakeholders.
Provide strategic oversight of investigations and significant incidents, ensuring protocols, escalation, documentation, root-cause evaluation, and corrective actions are handled appropriately.
Conduct or direct security assessments, audits, vulnerability assessments, and physical security surveys.
Oversee security vendor and contractor strategy, service standards, contract requirements, performance expectations, and evaluations; coordinate with Procurement and other departments on security products and services.
Ensure appropriate documentation and reporting of security risks, deficiencies, incidents, audits, corrective actions, and performance trends.
Lead and develop the Security leadership team, clarify expectations, build leadership capability, identify succession and development needs, and provide leaders with resources and accountability.
Monitor emerging threats, industry developments, regulatory changes, and evolving practices, and recommend appropriate strategic adjustments.
Participate in directors’ weekly and quarterly meetings.