Director, Sales & Marketing

Wyndham Hotels & Resorts•Orlando, FL

About The Position

The Site Director of Sales provides leadership for the day-to-day operations of the Sales department while maintaining focus on the company’s strategic goals and initiatives. The role is responsible for achieving established site targets for VPG, net sales volume, and closing percentage. The director helps attract, recruit, retain, train, and motivate a diverse Sales team; manages performance by setting goals and action plans with Sales management and representatives; and builds strong working relationships with business partners and associates. The role also ensures Sales and Marketing operations support the overall guest experience and that current and prospective owners receive a high level of customer service, maintaining a positive brand image and company reputation. Other duties may be assigned as needed.

Requirements

  • Minimum 2–3 years of Club Wyndham or Worldmark sales experience.
  • Successful Sales Management experience.
  • Strong ability to recruit, train, develop, and motivate associates.
  • Proven ability to manage significant responsibilities in a fast-paced environment.
  • Ability to multitask and manage time to meet business needs.
  • Ability to analyze business opportunities and develop meaningful solutions.
  • Strong conflict-resolution skills.
  • Proactive approach to identifying issues and determining appropriate solutions.
  • Ability to collaborate regularly with individuals.
  • Ability to hold the team accountable to expectations and performance standards consistently.
  • Strong ability to develop people.
  • Ability to make timely, sound decisions and solve problems by assessing relevant information, drawing on past experience, and applying critical thinking.

Responsibilities

  • Provide leadership for the day-to-day operations of the Sales department while supporting the company’s strategic goals and initiatives.
  • Achieve established site targets for VPG, net sales volume, and closing percentage.
  • Contribute to and support efforts to attract, recruit, retain, train, and motivate a diverse Sales team.
  • Manage performance by establishing goals and action plans for Sales management and working with Sales management to establish goals and action plans for Sales representatives.
  • Develop and maintain strong working relationships with business partners and associates within and outside Travel + Leisure Co.
  • Ensure Sales and Marketing operations are integrated into the overall guest experience.
  • Provide a high level of customer service to current and prospective owners to maintain a positive brand image and company reputation.
  • Perform other duties as needed.

Benefits

  • Medical, dental, and vision coverage
  • Flexible spending accounts
  • Life and accident coverage
  • Disability coverage
  • Paid time off, parental leave, and holidays, depending on position
  • Paid volunteer time through Wish Day
  • 401(k) with employer match, subject to eligibility requirements
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program, subject to provider availability
  • Employee Assistance Program
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