Director, Safety & Security
About The Position
The Director, Safety & Security ensures a common understanding of threats, risks, incidents, and crisis management matters, and coordinates the execution of crisis management plans and actions. The role liaises with hotel management teams, regional asset managers, risk management, and guest relations on safety and security matters. The Director provides strategic guidance, training, reporting, and resources to hotels and HSC teams. The position monitors risk intelligence, assesses potential threats to hotel operations, supports policy implementation and compliance, and serves as a primary safety and security and crisis-management contact for assigned hotels. It also involves coordinating with government agencies and helping hotel management respond to law-enforcement inquiries in accordance with company policies. This is a remote position requiring access to a major airport, with Colorado, Utah, and Arizona preferred. Travel of up to 75% is required.
Requirements
- 10 or more years of Safety & Security experience.
- Bachelor's degree or diploma in a related field.
- Proficiency with Microsoft products, including Word, Excel, and PowerPoint.
- Excellent oral and written communication skills, including the ability to communicate and negotiate with varied internal and external constituencies.
- Ability to develop strategies and solutions in the context of company business objectives.
- Initiative and advanced people skills in team problem-solving situations.
- Knowledge of hotel-relevant regulatory standards, including safety regulations, fire codes, building and construction codes, and security codes.
- Strong presentation, public-speaking, and written communication skills.
- Absolute discretion and confidentiality when handling sensitive information.
- Strong problem-solving skills, including collaboration, proactive issue identification, and prevention.
- Ability to assimilate new concepts and practices.
- Ability to prioritize and implement plans, make independent decisions, and complete in-depth investigations.
- Ability to travel up to 75% and access a major airport.
Nice To Haves
- Previous hotel safety experience.
- Experience in law enforcement, public safety, a fire department, or the military.
- Ability to speak and write in Spanish.
- Location in Colorado, Utah, or Arizona.
Responsibilities
- Provide on-the-job training, policies and procedures, departmental training topics, and professional development to field and HSC teams.
- Evaluate strategic opportunities and develop, prioritize, and implement plans that support organizational goals.
- Monitor risk intelligence sources and share information about potential threats to hotel operations with leadership and relevant stakeholders.
- Prepare threat assessments, risk mitigation reports, incident-trend reports, and crisis-management reporting for assigned hotels.
- Serve as a primary contact for hotel management teams on safety and security matters and action plans.
- Ensure implementation of policies and compliance programs.
- Assist with virtual and in-person safety and security program training.
- Ensure hotels have access to safety and security information sources and tools.
- Serve as a primary contact for assigned hotels under the crisis management plan.
- Develop relationships with governmental agencies regarding hotel safety matters as needed.
- Assist hotel management teams in responding to law-enforcement inquiries in compliance with company policies.
- Analyze data to inform strategic and tactical decisions.
- Conduct in-depth investigations and work independently.
- Manage time, meet agreed deadlines, and flag delays or obstacles.
- Motivate and inspire hotel leaders and employees, and seek innovative solutions.
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What This Job Offers
Job Type
Full-time
Career Level
Director
