Director, Regional Relationship Manager

Capital One • Phoenix, AZ

6d • $187,300 - $213,700

About The Position

As a Director, Regional Relationship Manager with Capital One Auto Finance, you will manage a Regional Buying Center and a team of Inside Sales Managers. The role focuses on building on sound practices and values to support the company’s products and services.

The position provides primary management and oversight of a Regional Buying Center, coaches a high-performance sales team, coordinates with Sales Management to maximize production efficiencies, and works directly with key customers to strengthen relationships and generate incremental originations. It also ensures adherence to policy and procedures and compliant actions.

The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One states that it will not sponsor a new applicant for employment authorization for this position.

Requirements

• High school diploma, GED, or equivalent certification.
• At least 2 years of experience managing teams or people in the financial services industry.
• At least 2 years of experience in the auto finance industry.
• At least 2 years of credit underwriting experience in indirect lending.
• Ability to work independently and collaboratively and meet deadlines.

Nice To Haves

• 5 or more years of credit underwriting experience in indirect lending and the auto finance industry.
• 5 or more years of experience managing people or teams in the auto finance industry.

Responsibilities

• Manage and provide primary oversight of a Regional Buying Center, ensuring sales protocols are followed and business results are maximized.
• Coach a high-performance sales team of up to 3–4 Senior Relationship Managers to meet and exceed sales performance objectives.
• Coordinate activities and partner with the Sales Management team to maximize production efficiencies.
• Analyze and organize an inside sales team, including its time management, account management, problem-solving, and customer interaction.
• Work independently and collaboratively on assigned tasks and projects while meeting deadlines.
• Engage directly with key customers to build strong relationships and generate incremental originations volumes.
• Oversee adherence to policies and procedures and ensure compliant actions.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED