Director; Professional Services Consulting

Visa•Atlanta, GA

2d•$164,900 - $310,000

About The Position

Visa Consulting and Analytics (VCA), Visa’s consulting arm, helps clients achieve tangible results by combining expertise in consulting, data analytics, digital marketing, and economics. The team addresses strategic challenges across profitability, growth, customer experience, digital payments, and risk. This individual contributor role supports clients including financial institutions and issuing banks, enablers, processors, merchants, and co-brands. The position reports to the Senior Director, Strategy & Operations within VCA. The Director leads advisory and consulting work from opportunity development and sales through project delivery. The role develops strategic recommendations using client and industry data, leads teams and client engagements, builds scalable consulting approaches and tools, and works across Visa’s functions and regions to deliver solutions tailored to client priorities. The position is performed in an office setting and requires travel 5–10% of the time. Work hours vary according to departmental needs.

Requirements

At least 10 years of work experience with a bachelor’s degree, at least 8 years with an advanced degree (e.g., master’s, MBA, JD, or MD), or at least 3 years with a PhD.
Strong analytical skills and demonstrated ability to address intellectually and analytically difficult problems.
Ability to interact with and present to senior management at clients and Visa.
Effective communication skills, including empathy, active listening, audience awareness, and the ability to structure compelling arguments.
Skill in PowerPoint, data visualization, and pyramid-principle storytelling to support fact-based business decisions.
Highly collaborative approach and experience working with geographically distributed teams.

Nice To Haves

12–15 years of work experience with a bachelor’s degree, 8–10 years with an advanced degree (e.g., master’s, MBA, JD, or MD), or 6 or more years with a PhD.
Previous experience at a large management consulting firm or a US financial institution.
Consulting experience gained at a consulting firm or within an in-house strategy function of a financial institution.

Responsibilities

Develop and manage a robust pipeline of client opportunities and analytic work, including business development.
Review market and competitive conditions to identify opportunities and strategies that position Visa as a market leader.
Engage with consulting, client, and Visa leadership in strategic and planning discussions.
Lead consulting initiatives and identify opportunities with issuing bank partners.
Develop frameworks, approaches, solutions, and recommendations that address high-impact client opportunities and challenges.
Collaborate with marketing, sales, risk, innovation, and global regional teams to execute projects using Visa’s resources.
Produce analyses, insights, and recommendations to improve client performance, support growth, clarify client issues, and guide client priorities.
Manipulate and analyze large industry and Visa data sets to produce meaningful insights and client recommendations.
Develop scalable solutions, toolkits, standard methodologies, and consulting approaches for broader use across VCA.
Lead multiple engagements from strategy definition through recommendations, ensuring findings are clear, actionable, and tailored to executive audiences.
Participate in sales qualification and use a consultative approach to guide clients to appropriate engagement types.
Develop engagement pitches and proposals, and coordinate with account executives to secure consulting assignments.
Deliver consulting engagements by managing consultant teams, resolving complex strategic problems, synthesizing recommendations, preparing and delivering client presentations, and managing complex project structures.
Manage systems of record for pricing approvals, internal routing, legal and funding approvals, and accurate revenue recognition.
Develop and deliver client-ready presentations with junior and senior team members.
Lead advisory initiatives and provide strategic insight and direction to the team.
Use data to manage risks and identify improvement opportunities.
Customize recommendations for clients and integrate Visa and Visa as a Service synergies.