(USA) Director, Operations

Walmart • Bentonville, AR

2d

About The Position

The Director, Operations leads the execution of complex projects and programs, aligning them with business objectives through strategic planning, data analysis, and cross-functional collaboration. The role directs operational initiatives to improve efficiency, reduce costs, and support business growth while managing budgets and performance standards. It builds partnerships across teams, implements innovative solutions and continuous improvements, and uses analytical insights and operational expertise to support decision-making and promote accountability, integrity, and excellence.

The team transforms Walmart’s fulfillment capabilities to improve the customer experience through strategic program management and data-driven decisions. It leads initiatives across speed, assortment, pricing, and recovery in collaboration with Product, Pricing, Walmart+, Merchandising, Network, Operations, Analytics, and Finance teams. The team identifies challenges, designs tests, and scales solutions while maintaining alignment with Walmart’s goals through stakeholder engagement, financial oversight, and business operations.

The position is based at 1601 SE 10th St, Bentonville, Arkansas. The annual salary range is $110,000 to $220,000, with additional annual or quarterly performance bonuses. Certain positions may also include stock compensation.

Requirements

• Bachelor’s degree in Business Administration, Engineering, Operations, or a related field and 5 years of experience in operations, project management, or a related area; alternatively, 7 years of experience in operations, project management, or a related area.
• 3 years of supervisory experience.
• Extensive experience in operations management and leading large-scale, complex projects, including managing timelines, budgets, and performance metrics.
• Strong proficiency in business strategy development and data analysis, with the ability to translate insights into actionable recommendations aligned with organizational goals.
• Demonstrated success leading cross-functional teams and fostering collaboration to improve processes and operational efficiency.
• Expertise in developing and implementing innovative solutions to reduce costs and improve business outcomes.
• Proven capability in talent development, mentoring, and succession planning.
• Commitment to integrity, ethical leadership, accountability, and continuous improvement.

Nice To Haves

• Experience working on cross-functional teams or projects.
• Master of Business Administration.
• Project Management Professional (PMP) certification.

Responsibilities

• Oversee complex project and program execution, including timelines, budgets, and performance standards.
• Analyze data and business trends and develop actionable recommendations aligned with organizational objectives.
• Lead cross-functional teams in designing and implementing process improvements that increase efficiency and reduce costs.
• Build and maintain strategic partnerships with stakeholders to support business initiatives and execution.
• Develop and monitor scorecards and tracking mechanisms to measure outcomes and adjust strategies.
• Coach and mentor talent and support succession planning.
• Promote adherence to company standards of integrity, ethics, and compliance.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave.
• Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Director