Director of Event Operations, BETT USA

Hyve Group Ltd•Miami, FL

9d•$95,000 - $110,000•Hybrid

About The Position

BETT USA is seeking a Director of Event Operations to lead operational delivery for BETT USA. The role leads a small team and focuses on collaboration, communication, developing and streamlining processes, and implementing them strategically. The Director has a core management role in onsite event delivery and works closely with the VP of Operations on event delivery and strategy. Travel is required to BETT events, including BETT UK and ASU+GSV Summit. The position also requires commuting to the Miami office 2–3 days per week as needed. The Director manages event planning and execution, including Meetups, budgets, forecasts, vendors, site visits, RFPs, venue logistics, contracts, staffing, and post-event reconciliation. The role leads a team of 1–3 event coordinators or managers and works with commercial, marketing, content, finance, and event leadership teams to deliver sponsorships and other commercial partnerships. It also manages commercial inventory and budgets, show-floor updates, and sponsored features and activations from the RFP process through onsite build. The position is part of Global Ventures, Hyve’s unit for launching events and accelerating new ventures. Hyve describes itself as a global B2B events organizer with a collaborative, entrepreneurial culture and technology- and data-driven products. The company emphasizes belonging, curiosity, collaboration, learning, ownership, and challenging convention.

Requirements

At least 10 years of experience working on an event or conference.
5–7 years of event management experience in a large conference or trade show environment.
Proven experience planning and implementing large-scale events, conferences, and/or trade shows.
Exceptional interpersonal, communication, and negotiation skills, including solid written and verbal communication.
Strong organizational skills and the ability to work under pressure and make thoughtful decisions.
Comfort with technology platforms and technology management.
Strong Excel skills or willingness to take courses or training to develop them.
Experience developing young teams and willingness to lead by example and help team members develop their skills and careers.
Strong attention to detail and a take-charge approach to problem-solving.
Ability to take ownership and stay organized while handling multiple priorities.
High standards for work quality.
Ability to negotiate large-scale contracts with vendors and venues.
Creative problem-solving and ability to multitask.
Willingness to commute to the Miami office 2–3 days per week as needed.
Willingness to travel to events, including BETT UK and ASU+GSV Summit.

Responsibilities

Manage pre-event and onsite planning and execution.
Manage onsite execution of the Meetups program.
Manage event budgets and forecasts; develop relationships with local and national vendors; conduct site visits and manage RFPs.
Manage event logistics, including floor plans, room sets, audiovisual services, food and beverage, décor, signage, collateral materials, staffing, and security.
Work with venues on food and beverage, audiovisual services, and signage, and manage BEOs and MEOs.
Manage contract negotiations, invoice payments, and insurance requirements.
Plan and manage staffing for each event, including temporary and contract staffing onsite.
Conduct post-event reconciliation, including gathering feedback during vendor debriefing meetings.
Manage, develop, and lead a small team of 1–3 event coordinators or managers, including creating and reviewing onboarding and objective-setting processes.
Work with the commercial, marketing, and, where applicable, content teams to deliver commercial partnerships at the show.
Develop and maintain processes and ways of working for efficient and effective delivery of BETT USA sponsorships.
Develop and manage commercial inventory with the Event Director, ensuring it meets budget requirements, supports growth, and stays current with the wider commercial team.
Manage the commercial operations budget and provide weekly updates to the finance team.
Work with the Event Director and VP of Operations to update and manage the show floor throughout the show cycle.
Manage sponsored features and activations from the RFP tender process through onsite build.