Director, Oncology Priority Accounts – CA/NV

Novartis • Los Angeles, CA

4d • $185,500 - $344,500 • Remote

About The Position

The Director, Oncology Priority Accounts is a customer-facing, field-based and remote role responsible for leading major accounts and improving market access for Novartis’ oncology product portfolio. The role implements brand strategies with key national and regional customers to achieve targets and gain market share. It manages relationships with senior partners at target accounts, understands customer needs, and develops and executes account business plans that create mutually beneficial outcomes.

The position supports several high-priority accounts, including at least one notably complex and highly visible account with significant influence on Novartis Oncology. The director works across headquarters, account, regional leadership, and functional teams to coordinate strategy and execution before and during product launches. The territory covers California and Nevada. The role requires residing within the territory or within a reasonable daily commuting distance of 100 miles from its border, and travel of 60–80% across a broad geography. Relocation support and visa sponsorship are unavailable.

The salary range stated in the compensation summary is $194,600–$361,400 per year. Compensation includes a performance-based cash incentive and, depending on role level, potential eligibility for annual equity awards. Eligible US-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, other benefits, and paid time off including vacation, personal days, holidays, and other leaves.

Requirements

• Bachelor’s degree from a four-year college or university.
• At least 10 years of experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams; experience must include at least two different types of cross-functional roles and/or experiences. Candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcomed, especially with strong field leadership and customer engagement experience.
• At least 2 years of project management experience and translating strategy into execution.
• At least 2 years leading complex projects requiring cross-functional and national alignment.
• Track record of exceptional performance and execution that drives results, strong influencing skills, and the ability to exercise tact and diplomacy in stressful situations.
• Reside within the territory or within a reasonable daily commuting distance of 100 miles from the territory border.
• Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
• Valid, fully valid and unrestricted driver’s license; driving is an essential function of the role.
• Customer-facing employees must comply with applicable customer credentialing guidelines, which may require COVID-19 vaccination.
• For field roles with a dedicated training period, successfully complete initial training, including home study, of no more than eight hours per day and 40 hours per week.

Nice To Haves

• At least 3 years of account management covering Academic Medical Centers, Integrated Health Systems, GPOs, and/or large community oncology integrated networks.
• Experience in the oncology therapeutic area, with insight and expertise to support meaningful impact for patients and partners.

Responsibilities

• Understand customer needs at all levels, from departments to the C-suite, and use insights to anticipate and navigate business trends and clearly articulate priorities.
• Develop strategic approaches that advance Novartis goals while addressing account interests and needs and strengthening customer relationships.
• Lead strategy and execution before and during launches, coordinating collaboration among headquarters, account, and regional leadership teams.
• Identify opportunities to engage account executives at C-suite and D-suite levels and serve as the main oncology contact for Novartis account partners to facilitate executive and headquarters exchanges.
• Foster cross-functional teamwork, connect stakeholders across roles, proactively solve problems, and remove obstacles.
• Own account performance with accountability and a results-oriented mindset.
• Facilitate effective communication between Novartis and key accounts and coordinate internally with teams, Customer Engagement executives, and other Novartis groups.
• Anticipate and communicate strategic changes aligned with company objectives and vision, helping teams adapt.
• Manage several high-priority accounts, including at least one complex, highly visible account with major influence on Novartis Oncology.

Benefits

• Performance-based cash incentive.
• Potential eligibility for annual equity awards, depending on role level.
• Health benefits.
• Life benefits.
• Disability benefits.
• 401(k) with company contribution and match.
• Other employee benefits.
• Generous time off package, including vacation, personal days, holidays, and other leaves.

What This Job Offers

• Job Type: Full-time
• Career Level: Director