Director, Oncology Priority Accounts – CA/NV

Novartis•Los Angeles, CA

3d•Remote

About The Position

This field-based and remote role supports key accounts in an assigned California/Nevada geography. The Director, Oncology Priority Accounts leads major customer accounts and works to improve market access for Novartis’s product portfolio by implementing brand strategies with national and regional customers to achieve targets and gain market share. The role manages relationships with senior partners at target accounts, understands their needs, and develops and executes account business plans that create mutually beneficial solutions. The position oversees several high-priority accounts, including at least one complex, highly visible account with a major influence on Novartis Oncology. It leads strategy and execution before and during launches, coordinates collaboration among headquarters, account, and regional leadership teams, and facilitates communication between Novartis and its key accounts. The role requires travel across a broad territory and driving within the territory. Relocation support and visa sponsorship are not available.

Requirements

Bachelor’s degree from a four-year college or university.
At least 10 years of experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams, including at least two types of cross-functional roles or experiences.
At least 2 years of project management experience translating strategy into execution.
At least 2 years leading complex projects requiring cross-functional and national alignment.
Record of exceptional performance and execution that drives results, with strong influencing skills and tact and diplomacy in stressful situations.
Reside within the territory or within a reasonable daily commuting distance of 100 miles from its border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Valid, fully unrestricted driver’s license; driving is an essential function of the role.
For the initial training period, ability to complete required training, including home study, for no more than eight hours per day and 40 hours per week.

Nice To Haves

At least 3 years of account management experience covering Academic Medical Centers, Integrated Health Systems, GPOs, and/or large community oncology integrated networks.
Experience in the oncology therapeutic area.

Responsibilities

Understand customer needs at all organizational levels, from departments to C-suite, and use insights to anticipate and navigate business trends and articulate priorities.
Develop strategic approaches that advance Novartis’s goals while addressing account interests and needs, and strengthen customer relationships.
Lead strategy and execution before and during product launches, coordinating headquarters, account, and regional leadership teams.
Identify opportunities to engage account executives at C-suite and D-suite levels and serve as the primary Novartis Oncology contact for account partners’ executive-level exchanges with Novartis.
Coordinate across departments and functional areas, build stakeholder connections, proactively solve problems, and remove obstacles.
Own account performance and drive meaningful results with accountability.
Facilitate effective communication between Novartis and key accounts and coordinate internally with teams, Customer Engagement executives, and other Novartis sectors.
Anticipate and communicate strategic changes aligned with company objectives and vision, helping teams adapt.
Manage several high-priority accounts, including at least one complex, highly visible account with significant influence on Novartis Oncology.