Director, Oncology Priority Accounts – CA/NV

Novartis•Los Angeles, CA

4d•$185,500 - $344,500•Remote

About The Position

The Director, Oncology Priority Accounts is a customer-facing, field-based and remote role supporting key accounts across an assigned California and Nevada territory. The role leads major accounts and improves market access for Novartis’s product portfolio by implementing brand strategies with national and regional customers to achieve targets and gain market share. It manages relationships with senior account partners, understands customer needs, and develops and executes account business plans that create mutually beneficial solutions. The position supports several high-priority accounts, including at least one complex, highly visible account with substantial influence on Novartis Oncology. Travel across a broad geography is required, and the employee must reside within the territory or within a reasonable daily commuting distance of 100 miles from its border. Novartis does not offer relocation support or visa sponsorship for this role.

Requirements

Bachelor’s degree from a four-year college or university.
10+ years of experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams, including at least two different types of cross-functional roles and/or experiences. Candidates from other complex environments, including medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, are also welcome, particularly with strong field leadership and customer engagement experience.
2+ years of project management experience and translating strategy into execution.
2+ years leading complex projects requiring cross-functional and national alignment.
A track record of exceptional performance and execution that drives results, strong influencing skills, and the ability to exercise tact and diplomacy in stressful situations.
Residence within the territory or within a reasonable daily commuting distance of 100 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
Successfully complete required initial training, including home study, if applicable; training is limited to eight or fewer hours per day and forty or fewer hours per week.

Nice To Haves

3+ years of account management covering Academic Medical Centers, Integrated Health Systems, GPOs, and/or large community oncology integrated networks.
Experience in the oncology therapeutic area, with insight and expertise to support patients and partners.
Skills in accountability, commercial excellence, competitive intelligence, complexity management, complex sales, compliance governance, cross-functional leadership, customer engagement, integrated marketing, key account management, market development, professional ethics, revenue growth, sales techniques, strategic leadership, strategic selling, and value propositions.

Responsibilities

Understand customer needs at every level, from departments to the C-suite, and use insights to anticipate business trends and communicate priorities that support appropriate outcomes.
Develop strategic approaches that advance Novartis’s goals while meeting account interests and needs, and strengthen key customer relationships.
Lead strategy and execution before and during product launches by coordinating collaboration among headquarters, account, and regional leadership teams.
Identify opportunities to work with account executives at C-suite and D-suite levels and serve as the primary oncology contact for Novartis account partners, facilitating executive and headquarters interactions.
Build cross-functional teamwork and stakeholder connections to solve problems proactively and remove obstacles.
Take accountability for account performance and pursue meaningful results with a performance-driven mindset.
Facilitate effective communication between Novartis and key accounts and coordinate internally with Customer Engagement executives and other Novartis groups.
Anticipate and communicate strategic changes aligned with company objectives and vision, helping teams adapt.
Travel 60–80% across the territory and drive and/or fly as needed.