Director, Oncology Priority Accounts – CA/NV

Novartis•Los Angeles, CA

2d•Remote

About The Position

This is a field-based and remote, customer-facing role supporting key accounts in an assigned California/Nevada territory. The Director, Oncology Priority Accounts leads major accounts and improves market access for Novartis’s product portfolio by implementing brand strategies with national and regional customers to achieve targets and gain market share. The role manages relationships with senior partners, understands customer needs, and develops and executes account business plans that create mutually beneficial solutions. The position is responsible for several high-priority accounts, including at least one complex, highly visible account with a major influence on Novartis Oncology. The position requires residence within the territory or within a reasonable daily commuting distance of 100 miles from the territory border, and travel of 60–80% across a broad geography. Relocation support and visa sponsorship are not offered.

Requirements

Bachelor’s degree from a four-year college or university.
10+ years of experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams, including at least two different types of cross-functional roles or experiences. Candidates from complex sectors such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B are also welcomed, particularly with field leadership and customer engagement experience.
2+ years of experience in project management and translating strategy into execution.
2+ years leading complex projects requiring cross-functional and national alignment.
Record of exceptional performance and execution that drives results, with strong influencing skills and the ability to use tact and diplomacy in stressful situations.
Reside within the territory or within a reasonable daily commuting distance of 100 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Valid, fully unrestricted driver’s license; driving is an essential function of the role.
Successfully complete initial training, including home study, for field roles with a dedicated training period; training will be no more than eight hours per day and 40 hours per week.

Nice To Haves

3+ years in account management covering Academic Medical Centers, Integrated Health Systems, GPOs, and/or large community oncology integrated networks.
Experience in the oncology therapeutic area, with insight and expertise to support meaningful impact for patients and partners.

Responsibilities

Understand customer needs at all levels, from departments to the C-suite, and use insights to anticipate and navigate business trends and communicate priorities.
Develop strategic approaches that support Novartis’s goals while addressing account interests and needs and strengthening customer relationships.
Lead strategy and execution before and during launches by coordinating collaboration among headquarters, account, and regional leadership teams.
Identify opportunities to engage account executives at C-suite and D-suite levels and act as the primary oncology contact for Novartis account partners, facilitating executive and headquarters interactions.
Coordinate across departments and functional areas, build stakeholder connections, proactively solve problems, and remove obstacles.
Own account performance and maintain accountability for achieving meaningful results.
Facilitate effective communication between Novartis and key accounts, coordinate internal teams and Customer Engagement executives, and communicate strategic changes aligned with company objectives and vision.
Manage several high-priority accounts, including at least one complex, highly visible account with a major influence on Novartis Oncology.