Associate Director, Oncology Priority Accounts – CA

Novartis•Los Angeles, CA

2d•$168,000 - $312,000•Remote

About The Position

The Associate Director, Oncology Priority Accounts drives product pull-through for targeted Priority Accounts and affiliated healthcare systems within Novartis’s oncology brand portfolio. This field-based and remote role supports key accounts in an assigned geography. The position develops strategic business plans, collaborates across departments to execute institution-centric programs, and builds relationships with senior partners. It engages decision makers to enable account buying and healthcare professional ordering of Novartis products while identifying new business opportunities. Expertise in the U.S. healthcare landscape and health system structures is essential. The role manages multiple critical priority accounts, which may have less complexity or overall impact on Novartis Oncology than the most critical priority accounts. The employee must reside within the territory or within a reasonable daily commuting distance of 100 miles from its border, and must be able to travel 60–80% across a broad geography, driving and/or flying within the territory. Driving is an essential function, and a fully valid, unrestricted driver’s license is required. Novartis does not offer relocation support or visa sponsorship for this position. The salary is expected to range from $168,000 to $312,000 per year. Compensation includes a performance-based cash incentive and, depending on role level, potential eligibility for annual equity awards. Eligible U.S.-based employees receive health, life and disability benefits, a 401(k) with company contribution and match, and paid time off including vacation, personal days and holidays. For field roles with a dedicated training period, initial training is required, including home study of no more than eight hours per day and forty hours per week.

Requirements

Bachelor’s degree from a four-year college or university.
At least 8 years of experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams, including at least two different types of cross-functional roles and/or experiences. Relevant experience may also come from complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors.
At least 2 years of experience in project management and translating strategy into execution.
At least 2 years of experience leading complex projects requiring cross-functional and national alignment.
A track record of exceptional performance and execution that drives results.
Residence within the territory or within a reasonable daily commuting distance of 100 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Valid, fully unrestricted driver’s license; driving is an essential function of the role.
Customer-facing employees must comply with customer credentialing guidelines, which may require COVID-19 vaccination, subject to applicable law and reasonable accommodation.

Nice To Haves

Experience calling on assigned oncology accounts.
At least 3 years of account management experience covering Academic Medical Centers, Integrated Health Systems, GPOs, and/or Large Community Oncology Integrated Networks.

Responsibilities

Understand customer needs from department-level stakeholders through the C-suite, and use insights about account dynamics, strategic direction, and internal and external factors affecting oncology business within organized customer groups and networks.
Develop strategic plans with the Regional Managing Director and Regional Sales Director to advance Novartis objectives while addressing account interests and needs.
Co-own pre-launch strategy and execution by facilitating collaboration across headquarters, account, and Regional Executive Teams.
Build strategic customer relationships by consulting with diverse healthcare professional and non-healthcare professional partners to understand business priorities and align engagement accordingly.
Identify collaboration and engagement opportunities with account C-suite and D-suite leaders; serve as a primary oncology point of contact alongside the Regional Managing Director and other account leads to establish executive and headquarters exchanges.
Create opportunities for internal cross-functional collaboration and partnerships, with Regional Managing Director support, to eliminate barriers and proactively develop solutions.
Own account performance across the portfolio, identify opportunities to positively affect demand-generating functions, and lead account performance by providing solutions when challenges or ambiguity arise.
Lead effective communications between Novartis and priority accounts, and among internal account teams, CE Leadership, and other Novartis functions.
Understand and communicate strategic shifts aligned with organizational goals and vision, encouraging teams to adapt confidently.
Manage multiple critical priority accounts, which may be less complex or have less overall impact on Novartis Oncology than the most critical priority accounts.