Associate Director, Oncology Priority Accounts – CA

Novartis•Los Angeles, CA
•$168,000 - $312,000•Remote

About The Position

The Associate Director, Oncology Priority Accounts drives product pull-through in targeted Priority Accounts and affiliated healthcare systems within the oncology brand portfolio. This field-based and remote role supports key accounts in an assigned geography. The position develops and implements strategic business plans, collaborates across departments to execute institution-centric programs, and builds relationships with senior partners. The Associate Director engages decision makers to enable account buying and HCP ordering of Novartis products, while identifying new business opportunities through customer and account insights. Expertise in the US healthcare landscape and health system structures is essential. The role manages multiple critical priority accounts that may have less complexity or overall impact on Novartis Oncology than the most critical priority accounts. The territory requires the employee to reside within it or within a reasonable daily commuting distance of 100 miles from its border. Travel of 60–80% across a broad geography is required, with driving and/or flying within the territory. Driving is an essential function, and a fully valid and unrestricted driver’s license is required. Novartis cannot offer relocation support or visa sponsorship for this position. For customer-facing employees, Novartis does not currently require COVID-19 vaccination or proof of a recent negative test, but employees must comply with customer credentialing guidelines, which may require vaccination. Accommodation requests will be considered as required by applicable law. Employees hired for field roles with a dedicated training period must successfully complete initial training, including home study, limited to eight or fewer hours per day and forty or fewer hours per week. The expected salary range is $168,000–$312,000 per year. Final salary depends on factors including relevant skills and experience and may be reviewed periodically. Compensation includes a performance-based cash incentive and, depending on role level, potential eligibility for annual equity awards. Eligible US-based employees receive a benefits package that includes health, life, and disability benefits, a 401(k) with company contribution and match, and time off including vacation, personal days, holidays, and other leaves.

Requirements

  • Bachelor’s degree from a four-year college or university.
  • At least 8 years of experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams, including at least two different types of cross-functional roles and/or experiences. Candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcomed, particularly where field leadership and customer engagement are central.
  • At least 2 years of experience in project management and translating strategy into execution.
  • At least 2 years of experience leading complex projects requiring cross-functional and national alignment.
  • Track record of exceptional performance and execution that drives results.
  • Reside within the territory or within a reasonable daily commuting distance of 100 miles from the territory border.
  • Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
  • Valid, fully unrestricted driver’s license; driving is an essential function of the role.

Nice To Haves

  • Experience calling on assigned oncology accounts.
  • At least 3 years of account management experience covering Academic Medical Centers, Integrated Health Systems, GPOs, and/or Large Community Oncology Integrated Networks.

Responsibilities

  • Understand customer needs at all levels, from departments to the C-suite, and use insights into account dynamics, strategic direction, and internal and external factors affecting oncology business in organized customer groups and networks.
  • Develop strategic plans with the Regional Managing Director and Regional Sales Director to advance Novartis objectives while addressing account interests and needs.
  • Co-own pre-launch strategy and execution by facilitating collaboration across headquarters, account, and Regional Executive Teams.
  • Build strategic customer relationships and consult a diverse range of HCP and non-HCP partners to understand business priorities and align accordingly.
  • Identify opportunities to collaborate and engage with account C-suite and D-suite leaders; serve as the primary Oncology point of contact alongside the Regional Managing Director and other account leads to establish executive and headquarters exchanges.
  • Create opportunities for internal cross-functional collaboration and build partnerships, with Regional Managing Director support, to remove barriers and proactively develop solutions.
  • Own account performance across the portfolio, identify opportunities to positively affect demand-generating functions, and lead achievement of account performance by providing solutions where challenges and ambiguity exist.
  • Lead effective communications between Novartis and priority accounts, internal account teams, CE Leadership, and other Novartis functions.
  • Understand and communicate strategic shifts that align with organizational goals and vision, encouraging teams to adapt with confidence.
  • Manage multiple critical priority accounts, which may have less complexity or overall impact on Novartis Oncology than the most critical priority accounts.

Benefits

  • Health benefits
  • Life insurance
  • Disability benefits
  • 401(k) with company contribution and match
  • Vacation, personal days, holidays, and other leaves
  • Performance-based cash incentive
  • Potential eligibility for annual equity awards, depending on role level
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