Director of Spa

Hongkong and Shanghai Hotels•Beverly Hills, CA

About The Position

The Peninsula Beverly Hills is seeking a dynamic, commercially minded and experienced Director of Spa & Wellbeing to lead the next chapter of its Spa. This is an opportunity for a creative and entrepreneurial leader to rethink the traditional hotel spa experience and develop a distinctive destination for beauty, vitality, recovery and wellbeing. The Director will develop and implement a comprehensive business plan to reposition the Spa and drive long-term growth. The role leads Spa operations, financial performance, budgeting and profitability, while identifying revenue opportunities across treatments, retail, memberships, partnerships and private events. The Director will evolve the treatment menu, strengthen retail performance, build relationships with brands and the local community, collaborate with Marketing, and create programming that extends beyond traditional spa services.

Requirements

  • Proven leadership experience in a premium spa, beauty, wellbeing or hospitality environment.
  • A strong track record of revenue growth, profitability and business development.
  • An entrepreneurial mindset and the ability to turn new ideas into commercially successful initiatives.
  • Knowledge of emerging trends, brands, treatments and technologies in the beauty and wellbeing market.
  • Experience in retail development, partnerships, memberships or experiential programming.
  • Strong financial, operational and organizational skills.
  • Understanding of the Los Angeles market and the ability to build meaningful local relationships.
  • A collaborative leadership style, high standards and a genuine commitment to people and service.

Responsibilities

  • Develop and implement a comprehensive business plan to reposition the Spa and drive long-term growth.
  • Lead all aspects of Spa operations, financial performance, budgeting and profitability.
  • Identify new revenue opportunities across treatments, retail, memberships, partnerships and private events.
  • Evolve the treatment menu by introducing relevant services, products and innovations.
  • Build a strong retail business through product selection, merchandising and sales strategy.
  • Develop relationships with leading brands, industry experts and the local community.
  • Collaborate with Marketing to strengthen the Spa's identity, visibility and customer acquisition.
  • Create engaging programming and experiences that extend beyond traditional spa services.

Benefits

  • Paid time off
  • Complimentary employee meals
  • Complimentary onsite car parking
  • Complimentary onsite bicycle parking
  • Bus transit reimbursement
  • Retirement plan with 4% company match
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