Director of Scheduling - Residential Group Home Services
About The Position
The Director of Scheduling oversees scheduling operations for Residential Group Home Services. The role supervises Scheduling Managers and Specialist Direct Support, including day-to-day oversight, performance reviews, training, and other supervision-related responsibilities. The position also supports staffing coverage, employee onboarding and retraining, scheduling administration, and company-wide administrative tools and information. The role is based in Golden Valley, Minnesota, and typically follows daytime business hours Monday through Friday, with occasional evenings as needed. It participates in a rotating on-call schedule shared with a team of schedulers during the week and weekends. After six months of employment, the position is eligible to work from home up to two days per week. The stated annual salary is $60,000 and includes full-time benefits and paid time off.
Requirements
- At least 3 years of experience supporting scheduling in healthcare or human services-related industries.
- At least 1 year of experience supervising employees, including conducting employee training and performance evaluations.
- Successful clearance of a Department of Human Services background check.
- Acceptable driving record per company policy.
- Ability to drive as needed for job functions and company meetings.
Responsibilities
- Supervise Scheduling Managers and Specialist Direct Support, including day-to-day oversight, annual performance reviews, and other supervision-related duties.
- Interview potential new staff and make hiring decisions independently.
- Contact employees to work additional shifts and assign additional shifts in accordance with company rules.
- Conduct and monitor new employee training.
- Set up and maintain Program Management cell phones.
- Complete change notices for adjustments to employees’ job and compensation-related information.
- Create company-wide electronic forms using Adobe.
- Update company contact sheets.
- Train new management staff on scheduling-related administrative tasks.
- Write and deliver retraining memos to employees and conduct other personnel-related retraining.
- Participate in a rotating on-call schedule during the week and weekends.
Benefits
- Full-time benefits
- Paid time off
- Eligible to work from home up to 2 days per week after 6 months of employment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
