Director of Sales - Select Service Hotel

O'Reilly Hospitality Management LLC•Bonita Springs, FL

3d•Onsite

About The Position

The Director of Sales is responsible for meeting or exceeding sales activity goals, including outside sales, for self and for the team as directed by standard operating procedures. This role leads, trains, and mentors sales staff, including recruitment and hiring, coaching development, performing evaluations, and progressive discipline. The Director of Sales collaborates on the creation, management, and operation within departmental budget and expense plans. They partner with senior leadership at the properties under their oversight, holding them accountable to ensure that the operation is Creating Exceptional Guest Experiences & Achieving Profitability. This role is also responsible for marketing all food and beverage outlets and is recognized as the driver of all sales revenues, ensuring quarterly and annual revenue goals are achieved for the hotel. They develop sales marketing plans and evaluate trends to modify strategies that will enhance revenues effectively. The Director of Sales ensures outside sales information is added to the required sales grid for daily distribution and hotel participation in brand sales and revenue management initiatives. They also ensure that hotel credit procedures and audit guidelines are followed, and attend and participate in property revenue meetings, ensuring revenue maximization and profit in all areas. This role represents the company within the community, maintaining a positive rapport with local organizations, and is responsible for ensuring that all required reports are completed accurately, on time, and in accordance with company policies and procedures. The Director of Sales embraces the O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture. Other duties and responsibilities as required or requested will also be performed.

Requirements

Strong leadership, management, organizational, and communication skills.
Exercise excellent communication, presentation, organization, time management, and listening skills.
Have computer skills to include Microsoft Word, Microsoft Excel, SalesPro or Delphi, etc.
Presenting professionally and persuasively to individuals and groups.
Demonstrating sound knowledge of the product and services offered.
Working independently and demonstrating self-confidence, energy, and enthusiasm at all times.
Developing sales relationships within the community by attending community activities such as Chamber of Commerce activities and Convention and Visitors Bureau activities.
Use analytical skills for measuring business potential and value to the hotel.
Interact with all levels of customers and hotel management.
Ability to motivate team members to work as a team to ensure service meets appropriate OHM and brand standards.
Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to challenges.
The ability to deliver results.
The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions.
The ability to multitask and prioritize, managing competing deadlines.
Models behaviors to effectively motivate, lead, and develop the team.
Comfortable with the high level of visibility and the leadership role with the hotel and community.
Must have 2+ years of hotel sales experience, preferably in a select-service hotel.
2-4 years sales experience; Hospitality industry experience preferred.
Bachelor’s or Associate degree required, Hospitality Management degree is preferred, or relevant experience.
Valid driver’s license and proof of vehicle insurance required.
Reliable transportation for travel to regional locations. Traveling by vehicle or air to various locations, conferences, etc.

Nice To Haves

Hospitality Management degree is preferred

Responsibilities

Responsible for meeting or exceeding sales activity goals, including outside sales, for self and for the team as directed by standard operating procedures.
Leads, trains & mentors sales staff, including recruitment and hiring, coaching development, performing evaluations, and progressive discipline.
Collaborate on the creation, management, and operation within departmental budget and expense plans.
Partnering with senior leadership at the properties under your oversight, and holding them accountable to ensure that the operation is Creating Exceptional Guest Experiences & Achieving Profitability
Responsible for marketing all food and beverage outlets.
Recognized as the driver of all sales revenues and ensures the quarterly and annual revenue goals are achieved for the hotel.
Develops sales marketing plan and evaluates trends to modify strategies that will enhance revenues effectively.
Develops sales action plans and forecasts, and evaluates trends to modify strategies that will enhance revenues effectively.
Ensures outside sales information is added to the required sales grid for daily distribution.
Ensures hotel participation in brand sales and revenue management initiatives.
Ensures that hotel credit procedures and audit guidelines are followed.
Attends and participates in property revenue meetings, ensuring revenue maximization and profit in all areas.
Represents the company within the community, maintaining a positive rapport with local organizations.
Responsible for ensuring that all required reports are completed accurately, on time, and in accordance with company policies and procedures.
Embrace O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
Performs other duties and responsibilities as required or requested.