Director of Sales & Marketing | Hilton Phoenix Resort

Horseshoe Bay Resort • Phoenix, AZ

23h • Onsite

About The Position

The Hilton Phoenix Resort at the Peak, a landmark full-service resort, is undergoing an exciting transformative repositioning following a $60M+ renovation. This role is a rare opportunity to lead a dynamic commercial team through a highly anticipated renovation and rebranding project that will redefine luxury in the region. The ideal candidate is a commercial leader who thrives on transformation, innovation, and building legacies. Crescent Hotels & Resorts is committed to providing a supportive environment with health & wellness programs, best-in-class learning and development, and travel discounts.

Requirements

• A minimum of 3 years of experience as a Director of Sales & Marketing in a luxury full-service hotel or resort is required.
• Recent hotel sales experience in the Phoenix market is required.

Nice To Haves

• Luxury Hilton or Independent hotel experience is strongly preferred.
• Hotel rebranding, renovations, or grand opening experience is strongly preferred.
• Union experience is highly preferred.

Responsibilities

• Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Ensure training programs are conducted regularly and Crescent standards of performance are met. Give guidance and counsel staff toward improvement.
• Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes.
• Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.
• Develop and conduct persuasive verbal sales presentations to prospective clients. Internally promote Crescent programs.
• Meet with and entertain clients some of which will require travel.
• Communicate both verbally and in writing to provide clear direction to the staff.
• Create a marketing strategy plan that best highlights the resort's features and targets the intended audience.
• Initiate preparation of computerized annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.
• Perform other duties as assigned.

Benefits

• Highly competitive salary
• Operational incentive plan eligibility
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed