Director of Sales & Marketing

The Westin Portland Harborview • Portland, ME

8d

About The Position

The Director of Sales & Marketing builds relationships with clients, third parties, and community organizations to generate business for the hotel. The role provides strategic direction to the sales and catering professionals to achieve revenue goals and maximize revenue performance. Daily work includes guiding the team toward monthly revenue goals, developing action plans, analyzing data, reporting on results, and overseeing marketing efforts. This position reports to the General Manager and can prepare the successful candidate for advancement to sales roles at larger hotels or in more complex markets, national sales, third-party planning, or potentially General Manager.

Requirements

• Strong knowledge of the hotel's market and previous hotel selling experience.
• Three to five years of hotel sales experience.
• Ability to lead revenue and sales disciplines.
• Proven track record in selling and negotiating.
• Strong decision-making skills in revenue management.
• Excellent pricing and positioning abilities.
• Ability to consistently achieve revenues that meet or exceed budget.
• Ability to evaluate alternatives quickly and make informed plans of action.
• Excellent time management and organizational skills.
• Proficient computer skills; prior hotel brand experience is noted as preferred.
• Exceptional attention to detail in client and associate follow-up.
• Bachelor's degree and/or a combination of education and experience.
• Eligible to work in the United States.
• Sufficient education and/or literacy to identify and read product labels and communicate with guests about job-related needs.
• Ability to see, hear, talk, sit, stand, handle objects, bend, kneel, stoop, and lift items as needed, with or without reasonable accommodations.
• Ability to demonstrate a warm smile, friendly personality, and positive attitude in support of HVMG's Culture of Excellence.
• Availability for flexible scheduling, including evenings, nights, and weekends.

Nice To Haves

• Hotel brand experience is highly preferred.
• Special certifications may receive additional consideration.

Responsibilities

• Build relationships with clients, third parties, and community organizations to generate hotel business.
• Provide strategic direction to sales and catering professionals to achieve revenue goals and maximize revenue performance.
• Guide the sales and catering team toward monthly revenue goals.
• Develop action plans, analyze data, and report on results.
• Oversee marketing efforts.
• Engage with the local community to develop business opportunities and establish the hotel's credibility.
• Create an exceptional, courteous, friendly, professional, and fun work environment.
• Make informed decisions in revenue management, pricing, and positioning.
• Teach selling, detailing, and closing techniques.
• Balance the needs of clients, the company, and the owner.

Benefits

• Career advancement opportunities across HVMG.
• Flexible full-time and part-time schedules.
• Up to 40% of earned wages paid before payday through PayActive.
• Paid time off (PTO) and paid holidays.
• Healthcare benefits, including medical, dental, and vision coverage.
• 401(k) retirement plan with a guaranteed 4% match and no vesting.
• Hotel and food and beverage discounts and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Director