Director of Sales and Admissions

ASC•Indianapolis, IN

13d

About The Position

The Director of Sales and Admissions develops and maintains relationships with referral sources and educates them about facility services. The role manages and coordinates the process of admitting new residents, combining healthcare knowledge, sales and marketing, administrative skills, and compassionate communication. The position requires close collaboration with referral sources and facility departments to support resident admissions and excellent care.

Requirements

Bachelor’s degree or three years of equivalent experience in lieu of a degree.
Strong passion for geriatric advocacy and commitment to senior care excellence.
Demonstrate C.A.R.E. values: Compassion, Accountability, Relationships, and Excellence.
Ability to identify customer needs, promote services, build client relationships, and manage a sales pipeline.
Clear and effective communication skills.
Ability to collaborate and work as part of a team.
Attention to detail in admissions compliance and recordkeeping.

Nice To Haves

Knowledge of Medicare, Medicaid, and managed care processes.

Responsibilities

Develop and maintain relationships with referral sources.
Educate referral sources about facility services.
Manage and coordinate the process of admitting new residents.
Identify customer needs and promote products and services to meet or exceed sales goals.
Build mutually beneficial client relationships and manage the sales pipeline.
Create a comforting and engaging atmosphere for residents, prospective residents, and their loved ones.
Communicate effectively with facility team members and customers.
Work closely with referral sources and nursing, administrative, and social services departments.
Ensure admission practices comply with federal and state regulations.
Maintain accurate and complete records as required by facility policy and regulations.
Work toward the common goal of providing excellent care for residents.