Director of Sales and Admissions
About The Position
The Director of Sales and Admissions at Maple Park Village develops and maintains relationships with referral sources and educates them about facility services. The position manages and coordinates the process of admitting new residents, drawing on healthcare knowledge, sales and marketing, administrative skills, and compassionate communication. The role works with prospective residents and their loved ones, facility teams, referral sources, and nursing, administrative, and social services departments to support admissions and excellent resident care. Admission practices must comply with federal and state regulations, and records must be accurate and complete according to facility policy and regulations.
Requirements
- Bachelor’s degree or three years of equivalent experience in lieu of a degree.
- Strong passion for geriatric advocacy and commitment to senior care excellence.
- Demonstrate C.A.R.E. values: Compassion, Accountability, Relationships, and Excellence.
- Ability to identify customer needs, promote services to meet or exceed sales goals, build mutually beneficial client relationships, and manage a sales pipeline.
- Clear and effective communication and ability to collaborate with referral sources and facility departments.
- Attention to detail in admission compliance and recordkeeping.
Nice To Haves
- Knowledge of Medicare, Medicaid, and managed care processes.
Responsibilities
- Develop and maintain relationships with referral sources and educate them about facility services.
- Identify customer needs, promote services, and manage the sales pipeline to meet or exceed sales goals.
- Manage and coordinate the process of admitting new residents.
- Create a comforting and engaging atmosphere for residents, prospective residents, and their loved ones.
- Communicate effectively with the facility team and customers.
- Work closely with referral sources and nursing, administrative, and social services departments.
- Support the team’s shared goal of excellent resident care.
- Ensure admission practices comply with federal and state regulations.
- Maintain accurate and complete records as required by facility policy and regulations.
Benefits
- Access to earnings before payday.
- Employee referral bonus programs.
- 401(k).
- Flexible spending account (FSA) program.
- Free life insurance.
- PTO exchange-for-pay programs.
- Medical coverage, with options stated to start as low as $25.
- Vision insurance.
- Dental insurance.
- Employee Assistance Program.
- Workforce Chaplains workplace support.
- Personalized Wellness Coaching.
- Holiday pay.
- Paid time off, with opportunities to earn additional PTO.
- Employee discount programs for travel, retail, entertainment, food, and more.
- Preceptors and mentorship programs.
- Clinical and leadership development pathways.
- Education partnerships with colleges and universities, including Ivy Tech and Purdue Global.
- Financial assistance for continuing education.
- Company-sponsored scholarship programs.
- Tuition reimbursement.
- Employee recognition events and monthly and annual awards.
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What This Job Offers
Job Type
Full-time
Career Level
Director
