Director of Sales and Admissions

American Senior Communities•Elkhart, IN

14d

About The Position

American Senior Communities is seeking a results-driven Director of Sales & Admissions to lead census growth and manage the full admissions process at Riverside Village. The role builds and maintains referral relationships while providing a seamless, compliant, resident-centered admission experience. Skilled nursing or long-term care admissions and sales experience is strongly preferred. The ideal candidate combines healthcare admissions knowledge, sales ability, and strong interpersonal skills. They help create a comforting atmosphere for residents, prospective residents, and loved ones; communicate effectively with facility teams and customers; and collaborate with referral sources and facility departments. Admissions must comply with federal and state regulations, and required records must be accurate and complete. American Senior Communities describes compassion, accountability, relationships, and excellence (C.A.R.E.) as its guiding principles. The company says it has served customers since 2000 and operates more than 100 communities in Indiana.

Requirements

Bachelor’s degree or three years of equivalent experience in lieu of a degree.
Strong passion for geriatric advocacy and commitment to senior care excellence.
Demonstrated C.A.R.E. values: compassion, accountability, relationships, and excellence.
Sales ability, including identifying customer needs, promoting products and services to meet or exceed goals, building mutually beneficial client relationships, and managing a sales pipeline.
Clear and effective communication and ability to collaborate with referral sources and facility departments.
Attention to detail and ability to maintain compliant admission practices and accurate records.

Nice To Haves

Skilled nursing or long-term care admissions and sales experience is strongly preferred.
Knowledge of Medicare, Medicaid, and managed care processes is preferred.

Responsibilities

Lead census growth and manage the full admissions process.
Build and maintain strong referral relationships.
Provide a seamless, compliant, resident-centered admission experience.
Identify customer needs, promote products and services, pursue sales goals, build client relationships, and manage the sales pipeline.
Create a comforting and engaging atmosphere for residents, prospective residents, and their loved ones.
Communicate with facility teams and customers, and collaborate with referral sources, nursing, administrative, and social services departments.
Maintain admission practices that comply with federal and state regulations and keep accurate, complete records as required by facility policy and regulations.
Work with the team toward excellent care for residents.

Benefits

Access earnings before payday.
Employee referral bonus programs.
401(k).
Flexible spending account (FSA).
Free life insurance.
PTO exchange for pay programs.
Medical coverage advertised as available as low as $25.
Vision insurance.
Dental insurance.
Employee assistance program.
Workforce chaplains and personalized wellness coaching.
Holiday pay and paid time off, with opportunities to earn additional PTO.
Employee discount programs for travel, retail, entertainment, food, and more.
Preceptors and mentorship programs.
Clinical and leadership development pathways.
Education partnerships with colleges and universities, including Ivy Tech and Purdue Global.
Financial assistance for continuing education.
Company-sponsored scholarship programs.
Tuition reimbursement.
Employee recognition events and monthly and annual awards.