Director of Sales and Admissions

American Senior Communities•Westfield, IN

13d

About The Position

The Director of Sales and Admissions at Maple Park Village develops and maintains relationships with referral sources and educates them about facility services. The role manages and coordinates admissions for new residents, combining healthcare knowledge, sales and marketing, administrative skills, and compassionate communication. The position supports prospective residents and their loved ones, works closely with referral sources and facility departments, and helps ensure that admissions practices and records comply with applicable regulations and facility policy.

Requirements

Bachelor’s degree or three years of equivalent experience in lieu of a degree.
Strong passion for geriatric advocacy and commitment to senior care excellence.
Ability to identify customer needs, promote products and services to meet or exceed sales goals, build mutually beneficial client relationships, and manage a sales pipeline.
Clear and effective communication skills.
Ability to collaborate with referral sources and nursing, administrative, and social services departments.
Attention to detail in maintaining regulatory compliance and accurate records.
Commitment to teamwork and excellent resident care.
Demonstrated C.A.R.E. values: Compassion, Accountability, Relationships, and Excellence.

Nice To Haves

Knowledge of Medicare, Medicaid, and managed care processes.

Responsibilities

Develop and maintain relationships with referral sources.
Educate referral sources about facility services.
Manage and coordinate the process of admitting new residents.
Identify customer needs, promote services, and manage the sales pipeline to meet or exceed sales goals.
Create a comforting and engaging atmosphere for residents, prospective residents, and their loved ones.
Communicate effectively with facility teams and customers.
Collaborate with referral sources and nursing, administrative, and social services departments.
Work toward the shared goal of excellent care for residents.
Ensure admission practices comply with federal and state regulations.
Maintain accurate and complete records as required by facility policy and regulations.
Demonstrate the C.A.R.E. values of Compassion, Accountability, Relationships, and Excellence.

Benefits

Access to earnings before payday.
Employee referral bonus programs.
401(k).
FSA program.
Free life insurance.
PTO exchange for pay programs.
Medical coverage, with options stated as low as $25.
Vision insurance.
Dental insurance.
Employee Assistance Program.
Workforce Chaplains.
Personalized Wellness Coaching.
Holiday pay.
Paid time off, with opportunities to earn additional PTO.
Employee discount programs for travel, retail, entertainment, food, and other purchases.
Preceptors and mentorship programs.
Clinical and leadership development pathways.
Education partnerships with colleges and universities, including Ivy Tech and Purdue Global.
Financial assistance for continuing education.
Company-sponsored scholarship programs.
Tuition reimbursement.
Employee recognition events and monthly and annual awards.