About The Position

The Director of Sales and Admissions develops and maintains relationships with referral sources and educates them about facility services. The role manages and coordinates the process of admitting new residents, drawing on healthcare knowledge, sales and marketing, administrative skills, and compassionate communication. The position works with prospective residents and their loved ones and collaborates with referral sources and facility departments to support admissions and excellent resident care.

Requirements

  • Bachelor’s degree or three years of equivalent experience in lieu of a degree.
  • Strong passion for geriatric advocacy and commitment to senior care excellence.
  • Demonstrated sales ability, including identifying customer needs, promoting services to meet or exceed goals, building client relationships, and managing a sales pipeline.
  • Ability to communicate clearly and effectively and work collaboratively with referral sources and facility departments.
  • Attention to detail in maintaining compliant admission practices and accurate records.
  • Demonstrate Compassion, Accountability, Relationships, and Excellence.

Nice To Haves

  • Knowledge of Medicare, Medicaid, and managed care processes.

Responsibilities

  • Develop and maintain relationships with referral sources and educate them about facility services.
  • Manage and coordinate the process of admitting new residents.
  • Identify customer needs and promote products and services to meet or exceed sales goals.
  • Build mutually beneficial client relationships and manage the sales pipeline.
  • Create a comforting and engaging atmosphere for residents, prospective residents, and their loved ones.
  • Communicate effectively with the facility team and customers.
  • Work closely with referral sources and nursing, administrative, and social services departments.
  • Work toward the shared goal of excellent care for residents.
  • Ensure admission practices comply with federal and state regulations.
  • Maintain accurate and complete records as required by facility policy and regulations.
  • Demonstrate C.A.R.E. values to residents, family members, customers, and staff.

Benefits

  • Access to earnings before payday.
  • Employee referral bonus programs.
  • 401(k).
  • Flexible spending account (FSA) program.
  • Free life insurance.
  • PTO exchange-for-pay programs.
  • Medical coverage, vision insurance, and dental insurance.
  • Employee Assistance Program.
  • Workforce Chaplains support.
  • Personalized Wellness Coaching.
  • Holiday pay and PTO, with opportunities to earn additional PTO.
  • Employee discount programs for travel, retail, entertainment, food, and more.
  • Preceptors and mentorship programs.
  • Clinical and leadership development pathways.
  • Education partnerships with colleges and universities, including Ivy Tech and Purdue Global.
  • Financial assistance for continuing education.
  • Company-sponsored scholarship programs.
  • Tuition reimbursement.
  • Employee recognition events and monthly and annual awards.
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