Director of Sales and Admissions

ASC•Elkhart, IN

13d

About The Position

American Senior Communities is seeking a results-driven Director of Sales & Admissions to lead census growth and manage the full admissions process at Riverside Village. The role builds and maintains strong referral relationships while ensuring admissions are seamless, compliant, and resident-centered. The ideal candidate combines healthcare admissions knowledge, sales acumen, and strong interpersonal skills. Skilled nursing, long-term care admissions, and sales experience are strongly preferred. The Director creates a comforting and engaging atmosphere for residents, prospective residents, and their loved ones; communicates effectively with facility teams and customers; and collaborates with referral sources and nursing, administrative, and social services departments. The role requires attention to regulatory compliance and accurate records, along with a commitment to geriatric advocacy and senior care excellence. The organization’s C.A.R.E. values are Compassion, Accountability, Relationships, and Excellence. American Senior Communities has served customers since 2000 and operates more than 100 communities. Team members are described as carrying forward the organization’s Hoosier hospitality roots and its commitment to improving the lives of seniors.

Requirements

Bachelor’s degree or three years of equivalent experience in lieu of a degree.
Strong passion for geriatric advocacy and commitment to senior care excellence.
Ability to identify customer needs, promote products and services, and meet or exceed sales goals.
Ability to build mutually beneficial client relationships and manage a sales pipeline.
Clear and effective communication skills.
Ability to collaborate with referral sources and facility departments.
Attention to detail and ability to maintain compliant, accurate records.

Nice To Haves

Skilled nursing, long-term care admissions, and sales experience.
Knowledge of Medicare, Medicaid, and managed care processes.

Responsibilities

Lead census growth and manage the full admissions process.
Build and maintain strong referral relationships.
Ensure a seamless, compliant, and resident-centered admission experience.
Identify customer needs and promote products and services to meet or exceed sales goals.
Build mutually beneficial client relationships and manage the sales pipeline.
Create a comforting and engaging atmosphere for residents, prospective residents, and their loved ones.
Communicate effectively with the facility team and customers.
Work closely with referral sources and nursing, administrative, and social services departments.
Work toward the shared goal of excellent resident care.
Ensure admission practices comply with federal and state regulations.
Maintain accurate and complete records as required by facility policy and regulations.
Demonstrate the organization’s C.A.R.E. values to residents, family members, customers, and staff.

Benefits

Access earnings before payday.
Employee referral bonus programs.
401(k).
Flexible spending account (FSA) program.
Free life insurance.
PTO exchange for pay programs.
Medical coverage starting as low as $25.
Vision insurance.
Dental insurance.
Employee Assistance Program.
Workforce Chaplains workplace support.
Personalized Wellness Coaching.
Holiday pay.
Paid time off, with opportunities to earn additional PTO.
Employee discount programs for travel, retail, entertainment, food, and more.
Preceptors and mentorship programs.
Clinical and leadership development pathways.
Education partnerships with colleges and universities, including Ivy Tech and Purdue Global.
Financial assistance for continuing education.
Company-sponsored scholarship programs.
Tuition reimbursement.
Employee recognition events and monthly and annual awards.