Director of RevOps

Sword

1d • $136,500 - $214,500

About The Position

Sword Health is hiring a Director of Revenue Operations to lead the team responsible for keeping its multi-product commercial revenue engine accurate, fast, and scalable across employer and health plan markets. The role oversees CRM and systems, pipeline and forecasting, deal desk and contracting, and commercial reporting. The Director manages a small senior team and partners closely with sales leadership on planning, selling, and closing. The role calls for someone who has built RevOps for complex enterprise sales, is comfortable both administering Salesforce and advising the CRO, and treats process as a product.

Sword expects candidates to demonstrate AI proficiency, with at least Explorer Level 1: daily use of AI to improve personal productivity. The level expected varies by role seniority; candidates should be prepared to share examples of how AI is part of their work.

Requirements

• At least 8 years of experience in Revenue Operations, Sales Operations, or Deal Desk.
• At least 3 years of experience managing a team.
• Deep, hands-on Salesforce expertise, including objects, flows, and reporting, plus experience owning a go-to-market systems roadmap.
• A track record of building forecasting and pipeline management processes used by sales leaders.
• Experience running or closely partnering with a Deal Desk on enterprise contracts involving multiple stakeholders.
• Strong analytical skills and judgment about which metrics matter.
• Experience with CPQ/CLM tools and Gong.
• Experience applying AI or automation to RevOps workflows.
• Demonstrate at least Explorer Level 1 AI proficiency and be prepared to provide examples of AI use at work.

Nice To Haves

• SQL or BI tools experience.

Responsibilities

• Lead and grow the RevOps team across systems and analytics; set priorities, run intake, and coach the team on stakeholder management.
• Own forecasting and pipeline hygiene, including stage definitions, exit criteria, inspection cadence, and weekly forecast calls with sales leadership.
• Own the go-to-market technology stack and roadmap, including Salesforce, CLM, Gong, enrichment, and BI tools, and maintain trusted data quality.
• Build and maintain commercial reporting on pipeline coverage, conversion, cycle time, win rates, bookings, and rep productivity.
• Support annual and quarterly planning, including territory design, capacity models, quota setting, and compensation plan operations.
• Identify and remove friction in the deal lifecycle, using automation and AI to give sellers time back.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed