Director of Revenue Management - The Lod Cook Hotel

LSU Alumni Association • Baton Rouge, LA

1d

About The Position

The Director of Revenue Management provides direction to property teams to identify, develop, and implement revenue opportunities. The role supports the team with accurate forecasting to maximize total revenue and profitability for the hotel and conference rental center. The position works with the General Manager and revenue management consultant, coordinates with front office and sales teams, and uses revenue and sales systems to manage inventory, pricing, forecasting, and reporting.

Requirements

• High school diploma or equivalent.
• At least 5 years of progressive experience in a hotel or related field, or a four-year college degree in business, statistics, revenue management, or hospitality and at least 3 years of related experience.
• Knowledge of Microsoft Office products, including advanced Excel formulation and reporting skills.
• Understanding of general hotel operations and yield management.
• Ability to work with and understand financial information and data and perform basic arithmetic functions.
• Ability to assimilate complex information from disparate sources and work with a revenue consultant to modify rate parity to meet market demand.
• Critical-thinking skills to investigate changes in demand, production pace, and channel/source contribution; anticipate responses; and communicate critical information.
• Excellent written and verbal communication skills for conveying information to prospective guests and clients.
• Strong organizational and management abilities, including handling multiple responsibilities at once.
• Ability to interact with guests and associates in a friendly, objective, and service-oriented manner.

Nice To Haves

• Knowledge of branded or similar PMS systems, internet and travel websites, and industry-specific reports, including Cvent, Travelclick, and STR.

Responsibilities

• Collaborate with the General Manager and revenue management consultant to set and manage yield controls that maximize hotel revenue across distribution channels.
• Coordinate with the front office team on inventory management, upselling, and sell-out efficiency.
• Use applicable resources to negotiate and book optimal groups and ensure hotel meeting space is used effectively to maximize room and food and beverage revenue.
• Manage and maintain applicable sales and revenue management systems for daily operations, forecasting support, and reporting.
• Analyze revenue reports, make yield management decisions, and update inventory and rate information in applicable systems when necessary.
• Perform displacement analyses to support group sales decisions and communicate highlights or action-plan recommendations to the General Manager.
• Review monthly and weekly STR reports, understand RevPAR Index gains or losses, and use the results to inform predictions and proactive strategies to gain competitive share.
• Develop, monitor, and adjust group pricing strategies for preferred patterns and need periods in coordination with the revenue management consultant.
• Monitor hotel status throughout the day, adjust inventory controls in applicable revenue systems, and communicate changes to team members.
• Oversee the sales team.
• Meet required timelines for sales system requirements when proposing bids.

Benefits

• Paid time off
• Medical, dental, vision, and life insurance
• 401(k) with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED