Director of Revenue Management

Sage Hospitality Group•Denver, CO

About The Position

Sage Hospitality Group is hiring a Director of Revenue Management for The Curtis, a DoubleTree by Hilton, in downtown Denver. The position is responsible for maximizing revenue, profit, and market share associated with rooms and function space. The Director provides leadership and helps hotel teams understand and support revenue management processes related to demand, revenue, forecasting, opportunity analysis, and inventory management. The role works with hotel leaders to identify future markets and opportunities and guide sales strategy and pricing for transient, group, and catering business. The Director partners with General Managers and Sales Leaders to establish a strategic business mix and pricing strategies informed by market conditions, supporting sell-out efficiency, targeted marketing, profitability, and alignment with annual budgets and business plans. The role analyzes competitive positioning, seasonality, and business mix; develops selling strategies and monthly room revenue forecasts; and manages property participation and production across distribution channels. Travel to hotel properties is required at 30–50%. The position may have direct reports, where applicable, including a Group Coordinator, Reservations Sales Agents, an Inventory Manager, or a Sales Reporting and System Analyst. The work is primarily performed at a computerized workstation in an office environment, with prolonged sitting throughout the shift. Physical activity is described as sitting 85%, walking 5%, standing 5%, and bending, kneeling, lifting, and climbing 5%.

Requirements

  • 3–5 years of Revenue Management experience.
  • Excellent knowledge of transient, group, and catering customer segments.
  • Excellent personal management skills, including time management, meeting deadlines, effective communication, and presentation skills.
  • Excellent understanding of total hotel revenue management concepts, processes, and systems.
  • Understanding of brand strategies and cultures.
  • Knowledge of advanced revenue management techniques.
  • Ability to handle sensitive and confidential situations tactfully.
  • Ability to negotiate, convince, sell, and influence professionals and associates.
  • Ability to work under pressure and complete multiple tasks simultaneously.
  • Excellent reading and writing abilities for paperwork, management reports, instructions, documentation, and training.
  • Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
  • Ability to discern and resolve employee complaints and issues and participate in meetings for feedback.
  • Ability to review and prepare documentation, including applications, write-ups, and reviews.
  • Ability to travel to hotel properties 30–50% of the time.

Nice To Haves

  • Four-year degree preferred.
  • Multi-property experience preferred, but not required.

Responsibilities

  • Maximize revenue, profit, and market share for rooms and function space at assigned hotels.
  • Partner with General Managers and Sales Leaders to establish strategic business mix and pricing strategies based on market conditions, supporting sell-out efficiency, targeted marketing, profitability, and alignment with annual budgets and business plans.
  • Lead effectively by building teamwork, generating enthusiasm, motivating others, and setting an uplifting example.
  • Ensure sales training is provided to Front Office and Reservations associates.
  • Continuously analyze the competitive set, price positioning, seasonality, and business mix.
  • Use available yield management tools to maximize revenue.
  • Develop selling strategies and recommend rates, arrival patterns, length of stay, and discount-rate availability.
  • Manage property participation and production through Internet sites and distribution channels, including CRO, GDS, ADS, and travel agency consortiums.
  • Build and maintain relationships with OTA Market Managers and ensure strong representation on third-party websites.
  • Develop monthly room revenue forecasts with an accuracy target of within 5%.
  • Review and analyze online reputation management tools and online marketing analytics.
  • Perform special projects and other assigned responsibilities.
  • Participate in task forces and committees as requested.
  • Where applicable, direct Group Coordinators, Reservations Sales Agents, an Inventory Manager, or a Sales Reporting and System Analyst.

Benefits

  • Eligible to participate in Sage's bonus plan.
  • Unlimited paid time off.
  • Medical, dental, and vision insurance.
  • Eligible to participate in the Company's 401(k) program with employer matching.
  • Health savings and flexible spending accounts.
  • Basic Life and AD&D insurance.
  • Company-paid short-term disability.
  • Paid FMLA leave for up to 12 weeks.
  • Employee Assistance Program.
  • Discounts on hotels, restaurants, and more.
  • Eligible to participate in the Employee Referral Bonus Program, with up to $1,000 per referral.
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