Director of Revenue Management

AccorCorpo•New York, NY

15h•$150,000 - $160,000•Onsite

About The Position

The Director of Revenue Management is responsible for optimizing hotel revenue and profitability across transient, group, and contract segments. The role oversees pricing, positioning, and inventory management in accordance with systems, policies, and procedures established by Ennismore. This leader develops and executes strategies to maximize rooms revenue and overall hotel profitability through the optimal mix of channels and segments, identifies future business opportunities, and works closely with Sales, Marketing, and eCommerce to drive performance. In partnership with Sales and Marketing, the Director leads the annual rooms revenue budget and business planning process and is accountable for established KPIs. The position leads revenue strategy and commercial planning, manages distribution and inventory across channels, and collaborates with teams across the hotel to improve performance. The Director also maintains forecast accuracy within +/- 3% and may be required to work varying schedules in response to the cyclical nature of the hospitality industry. Travel is required.

Requirements

Extensive experience in forecasting, analyzing results, and conducting budgetary analysis.
Strong expertise in sales, revenue management, recruiting, training, and motivating managers.
Ability to understand customer requirements and translate them into effective revenue solutions.
Excellent organizational, time management, and multitasking skills, including the ability to manage competing priorities in a fast-paced environment.
Strong analytical, mathematical, and interpersonal skills.
Effective communication across all organizational levels, with excellent written and presentation skills in English.
At least 3 years of progressive revenue management experience in a full-service property, with a record of strong results and innovative solutions.
Sound knowledge of revenue management, reservations, sales, marketing, global distribution systems, and hotel financial statements.
Proficiency in hotel PMS, CRS, RMS, and BI systems, and external tools such as Demand360 and Agency360.
Proactive, accountable, and solution-oriented, with strong decision-making skills.
Motivation to improve processes, embrace innovation, and leverage AI effectively.
Willingness and ability to travel.
Ability to work varying schedules based on the property's business needs.

Nice To Haves

Bachelor’s degree from an accredited institution in hospitality management, business management, or a related discipline.
A growth mindset, openness to new ideas, and willingness to try new approaches.
A methodical, process-driven approach combined with flexibility and calm under tight deadlines.
A collaborative, humble approach and willingness to support the team.
Alignment with and commitment to Ennismore’s values.

Responsibilities

Maintain effective yield controls to optimize hotel revenue across all distribution channels, with a strong focus on direct channels.
Monitor and evaluate market demand trends, ensuring rates are accurately loaded and inventory is properly maintained across all systems, including IDeaS, OPERA, and related platforms.
Prepare and analyze market segmentation, production, source contribution, daily pick-up, and pace reports to support pricing and inventory decisions.
Identify and coordinate revenue-driving initiatives to enhance overall hotel performance.
Lead weekly revenue strategy and commercial meetings.
Refine and implement strategies to improve RevPAR Index (RGI) and achieve property budget and forecast goals.
Conduct quarterly audits, or more frequently as needed, to ensure strategies are executed effectively across all channels for optimal profitability.
Ensure effective management of distribution channels, including Brand.com, ALL.com, call center, OTAs, GDS, IDS, and CRO.
Partner with Front Office and Operations to maximize upsell opportunities and optimize performance on high-demand and sell-out dates.
Lead pricing, positioning, and distribution strategies across all market segments, with input from the Area/Regional Director or EVP of Revenue Management.
Work with Sales, Marketing, Operations, and Finance to shape and execute an integrated commercial strategy that drives total hotel performance.
Recommend improvements to revenue management processes, tools, and decision-making.
Lead the annual budgeting and pricing process.
Maintain hotel forecast accuracy within +/- 3%.
Complete other duties as assigned.