Director Of Revenue Management

HEI Hotels and Resorts•Orlando, FL

About The Position

This position oversees the Homewood Suites Orlando Theme Parks, Homewood Suites Lake Buena Vista, and the Hilton Garden Inn Lake Buena Vista. The Director of Revenue Management optimizes room and catering revenue through effective inventory management and pricing strategies, monitors distribution channels, and analyzes demand forecasts and past trends to adjust strategies and increase market share. The role works with hotel and regional teams on pricing, revenue initiatives, budgeting, and business planning.

Requirements

  • At least five years of revenue management experience.
  • Strong analytical skills and the ability to identify relevant data and draw conclusions about its impact on hotel revenue.
  • Ability to adapt quickly to a changing market and respond in a way that positively affects revenue.
  • Ability to use PMS, reservation, revenue management, and Delphi systems to implement strategies.
  • Proficiency in Microsoft Office, particularly Word and Excel.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.

Nice To Haves

  • Sales experience preferred.
  • Bachelor’s degree in Hotel Administration, Business, Statistics, Marketing, Finance, or a relevant field preferred.

Responsibilities

  • Optimize RevPAR by analyzing and forecasting demand and establishing selling, oversell, and market-mix strategies across group, transient, wholesale, and catering revenue.
  • Manage and update selling strategies and product information across distribution channels and reservation sources, including third-party providers, call centers, websites, and GDS.
  • Facilitate daily and weekly Sales and Revenue Strategy meetings.
  • Conduct ongoing competitor price and product analyses to ensure appropriate rate positioning and product offerings.
  • Participate in budgeting and business planning for Food and Beverage, Catering, and other revenue-generating departments.
  • Work with the Regional Director of Revenue Management to recommend and implement revenue management programs and initiatives at the hotels.
  • Participate in pricing decisions for transient, group, and wholesale segments.
  • Work with the hotel DOSM and hotel team to establish strategies to increase room and catering revenue.
  • Contribute to the hotels’ financial success through annual budgeting and the sales and marketing plan process.
  • Generate and distribute daily, weekly, and monthly revenue management reports and present results from all segments, including internet channels.
  • Maintain historical statistical data from all distribution channels and market segments.
  • Monitor travel-related websites to ensure competitiveness in availability and price.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform other job-related duties as assigned.

Benefits

  • Medical insurance through Anthem Blue Cross Blue Shield.
  • Dental insurance through Anthem Blue Cross Blue Shield.
  • Vision insurance through EyeMed.
  • Vacation, sick, and holiday programs.
  • Pet insurance through the ASPCA.
  • Supplemental, spousal, and child life insurance.
  • Short- and long-term disability plans.
  • 401(k) Savings Plan with matching funds.
  • Discounts through YouDecide and the Hotel Room Discount program.
  • Complimentary on-site parking.
  • Generous paid time off.
  • Flexible holiday programs.
  • GoHilton employee travel program.
  • Discretionary performance bonus eligibility.
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