Director of Resident Experience

Mira Vie at Toms River•Toms River, NJ

About The Position

The Director of Resident Experience is responsible for resident activities at the Mira Vie Toms River community. The role coordinates internal and external activities, creates the monthly activity calendar, arranges entertainment, assesses resident preferences, and communicates appropriate matters to the management company. The Director also promotes resident participation, supports resident transportation needs, and works with community and management staff to organize events.

Requirements

High school diploma or equivalent.
Prior management or supervisory experience.
Excellent verbal and written communication skills.
Valid driver’s license and clear driving record.

Nice To Haves

Associate or bachelor’s degree strongly preferred in social service, business, or a related field.
At least three years of experience in assisted living or memory care preferred.
Experience with Microsoft Word and Excel preferred.

Responsibilities

Assess residents’ activity interests and needs at move-in and on an ongoing basis by completing the Resident Interest Worksheet and meeting with new residents within seven days of move-in.
Orient residents to the activity program and explain how to access activities.
Coordinate and carry out daily resident activities within budget limitations.
Develop a monthly calendar of events addressing residents’ intellectual, physical, spiritual, and social needs.
Promote activities within the community to improve resident participation.
Follow the activity schedule as written, making minimal changes or cancellations.
Arrange entertainment for residents within budgetary allotments.
Manage spending on activity supplies and entertainment within budget.
Hold a quarterly resident event that can also support marketing efforts.
Work with the Community Relations Director and other management staff to plan, advertise, set up, and clean up resident and marketing events.
Provide and staff transportation for resident activities and other needs, including scheduled outings and medical trips.
Coordinate activity outings and medical transportation with the assisted living community.
Ensure personal and reporting employees’ safe work practices, and address unsafe actions in compliance with the Safety Committee Standard.
Assist the Executive Director, when required, with workplace injury investigation, return-to-work processes, and communications with the injured worker’s care provider and management company.
Foster teamwork, show initiative in overcoming obstacles, assist others beyond assigned responsibilities, and have a positive impact on coworkers, residents, and visitors.
Perform other duties as assigned or needed.