Director of National Accounts
About The Position
The Director of National Accounts proactively solicits and manages group business in assigned vertical and geographic markets, actively upsells to maximize revenue, and works to achieve personal and team revenue goals. The role ensures business is handed over properly and on time for service delivery, delivers service excellence to build customer and guest loyalty, and continues to grow existing accounts. The position is based at The Potomac Hotel, Autograph Collection, a 373-room full-service hotel in Washington, D.C., with restaurants and bars, a spa and fitness center, and extensive meeting and event facilities. The successful candidate will have a record of meeting sales goals and demonstrate creativity, problem-solving, teamwork, a willingness to learn, leadership by example, and professional, courteous communication.
Requirements
- Bachelor’s degree or equivalent experience.
- At least 5 years of experience as a Sales Manager in a hotel or resort environment.
- Effective verbal and written communication with the public and team members.
- Statistical and analytical skills to identify revenue opportunities and shortfalls.
- Ability to work independently and cross-functionally to achieve goals.
- Ability to thrive in a multitasked, fast-paced environment.
- Availability to work when events are taking place, including weekends, nights, and holidays.
Nice To Haves
- Experience with SalesForce, Delphi, and CI/TY.
Responsibilities
- Make personal visits as needed to target areas and call on companies and associations in assigned markets.
- Book meetings, conferences, and social guests from assigned areas.
- Dedicate the majority of work time to direct telephone sales.
- Maintain and rework existing account files and solicit new accounts.
- Respond to correspondence from assigned areas and track dates for follow-up and account reworking.
- Arrange and follow through on site inspections, including inspections of the entire property.
- Attend relevant trade shows, meetings, seminars, and association functions.
- Maintain contact with corporate and association meeting planners and maintain memberships and contacts in hotel industry associations.
- Maintain working relationships with departments that interact with convention groups.
- Develop new accounts.
- Stay informed about industry trends and recommend operational changes as appropriate.
- Maintain accurate forecast and recap information.
- Meet monthly, quarterly, and annual sales goals established by the Director of Sales and Marketing.
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What This Job Offers
Job Type
Full-time
Career Level
Director
