Director of Maintenance - Condo

Castle Group•Fort Lauderdale, FL

17d

About The Position

The Director of Maintenance is responsible for the strategic direction, planning, and execution of all maintenance operations for the community. The role oversees the maintenance, repair, and improvement of facilities, systems, and equipment; directly supervises the Maintenance Supervisor and broader maintenance team; and manages external vendors and contractors. The Director ensures high standards of safety, functionality, and aesthetics while providing customer service consistent with Castle Group’s mission and values. The position develops maintenance strategy and preventative maintenance programs, oversees major building systems and capital projects, contributes to budgeting and long-term facility planning, ensures regulatory compliance, conducts property inspections, leads emergency response, and reports on maintenance operations. The Director may assist other sites and regions as needed and performs other assigned duties.

Requirements

High school diploma or equivalency.
At least 7 years of experience in a maintenance leadership role, including at least 3 years in a supervisory capacity.
Strong knowledge of building systems, including HVAC, plumbing, electrical, and mechanical systems.
Knowledge and understanding of high-rise/condominium life-safety equipment, including fire suppression systems, generators, chillers, cooling towers, and elevators.
Proven ability to manage large-scale maintenance operations and a track record of managing capital projects and budgets.
Strong leadership, communication, and organizational skills.
Strong problem-solving abilities and ability to manage multiple projects simultaneously.
Proficiency in Microsoft Office Suite and maintenance management software.
Valid driver's license.
Strong customer service, communication, and interpersonal skills.
Ability to work under tight deadlines and use time effectively based on priorities.
Excellent negotiation and conflict resolution skills, organizational skills, and attention to detail.
Strong analytical and problem-solving skills; ability to prioritize and delegate tasks.
Ability to act with integrity, professionalism, and confidentiality.
Ability to communicate, receive, and exchange information through spoken and written language.
Ability to work under pressure and maintain composure and sound judgment during emergency, difficult, and stressful situations.
Ability to lift 50 pounds using appropriate safety procedures.
Ability to stand for long periods, crawl in small spaces, walk and climb stairs, stoop and bend, and work in heat, cold, wind, and rain.
Ability to use fingers extensively for typing and computer work; handle, grasp, and feel objects and equipment; reach with hands and arms; and repeat motions with wrists, hands, and fingers.
Ability to navigate property and buildings quickly and easily, detect auditory or visual emergency alarms, and hear, understand, and respond appropriately to verbal requests in person and by telephone.
Ability to work outdoors in all seasons and climb ladders and work at heights of 12–16 feet above ground level.
Visual ability correctable to 20/20.
Ability to respond verbally in an understandable and professional manner in person and by telephone.

Nice To Haves

Bachelor’s degree in Facilities Management or a related field.
Certification in a relevant field such as HVAC, CPO, or OSHA.

Responsibilities

Develop and implement a comprehensive maintenance strategy, including preventative maintenance programs, capital improvement projects, and emergency response plans.
Oversee maintenance and performance of major systems, including HVAC, plumbing, electrical, and mechanical equipment.
Lead, mentor, and develop the maintenance team, providing training and support.
Establish and manage relationships with external contractors and vendors, ensuring services are delivered on time and within budget.
Review and approve bids and proposals for major maintenance projects and repairs, ensuring cost efficiency and quality.
Assist the General Manager or Property Manager with department budgeting, forecasting, annual budget preparation, expense tracking, and maintenance-related financial decisions.
Collaborate with the General Manager or Property Manager on long-term facility planning, renovations, upgrades, and sustainability initiatives.
Ensure compliance with local, state, and federal regulations, including OSHA, environmental, and safety standards.
Regularly inspect the property to identify maintenance needs, safety concerns, and opportunities for improvement.
Lead emergency response, disaster preparedness, and recovery in coordination with the General Manager and other departments.
Provide reports on maintenance operations, including safety audits, budget updates, and progress on major projects.
Assist with other sites and regions as needed.
Perform other duties and responsibilities as assigned.
Directly manage the maintenance team and carry out supervisory responsibilities in accordance with company policies and applicable laws.
Interview, hire, train, develop, and mentor employees; plan, assign, and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.