Director of Maintenance

Marriott•Philadelphia, PA
•$65,000 - $75,000

About The Position

The Wankawala Organization is hiring an experienced, hands-on Director of Maintenance for a Marriott-branded hotel. The role oversees daily maintenance operations and helps ensure guest rooms, public areas, equipment, and facilities are safe, clean, welcoming, and maintained to high standards. The Director of Maintenance leads and supports the maintenance team, responds to guest needs, performs repairs as necessary, and coordinates with hotel leadership on maintenance priorities and property improvements. The position may require responding to occasional after-hours emergencies. The hotel is owned and operated by an independent franchisee, The Wankawala Organization. The franchisee is a separate employer from Marriott International, Inc. and controls the hotel’s employment policies and practices. The Wankawala Organization is an equal opportunity employer.

Requirements

  • Previous hotel maintenance experience, preferably in a supervisory or leadership role.
  • Strong general maintenance skills and knowledge of building systems, including HVAC, plumbing, electrical, and general repairs.
  • Ability to lead, motivate, and develop a maintenance team.
  • Excellent problem-solving, organizational, and time-management skills.
  • Proactive approach to preventive maintenance and property upkeep.
  • Strong communication skills and commitment to guest satisfaction.
  • Ability to work independently while collaborating with hotel leadership and other departments.

Nice To Haves

  • Experience with Marriott hotels, including knowledge of Marriott systems, brand standards, and preventive maintenance programs.

Responsibilities

  • Lead and oversee daily hotel maintenance operations to keep the property safe, clean, and well maintained.
  • Manage preventive maintenance programs for guest rooms, public areas, building systems, and equipment.
  • Supervise, train, and support maintenance team members, ensuring work is completed efficiently and professionally.
  • Respond promptly to guest maintenance requests and resolve issues with a guest-first approach.
  • Perform hands-on repairs, troubleshooting, painting, and general property maintenance as needed.
  • Conduct regular property inspections to identify maintenance needs before they become larger issues.
  • Maintain organized maintenance areas, equipment, tools, and supplies.
  • Coordinate with the General Manager on major repairs, property improvements, and maintenance priorities.
  • Ensure compliance with safety regulations, hotel policies, and brand standards.
  • Respond to urgent maintenance situations, including occasional after-hours emergencies.

Benefits

  • Individual Coverage Health Reimbursement Arrangement
  • PTO
  • 401(k) Company Match
  • Bonus program
  • Travel discounts
  • Professional development
  • Advancement opportunities
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