Director of Field Deployment & Market Services

Volley Automation•Denver, CO

About The Position

The Director of Field Deployment & Market Services owns the execution of Volley’s signed contracts through commissioning and ongoing operation of automated parking facilities. The role leads deployment teams and coordinates general contractors, trades, equipment manufacturers, building-system integrators, permitting authorities, and developer clients. It also establishes a local service network in each market and is accountable for uptime and service-level performance across deployed facilities. Based at Volley’s Denver headquarters, the Director oversees the HQ lab and showcase parking facility, where deployments are validated, rehearsed, and used for technician training and customer demonstrations. The role partners with the CTO and engineering team to identify integration issues, improve installation procedures, and make deployment and quality standards repeatable. The Director must also be willing to spend extended periods—weeks to months—on-site in active markets including New York City, Nashville, and Northern California to lead initial deployments. The role reports to the COO. The offered base salary is $150,000–$200,000, commensurate with experience, with meaningful equity participation and comprehensive medical, dental, and vision benefits. Applicants selected for hire must provide proof of eligibility to work in the United States. Volley is an equal opportunity employer and accepts direct applicants only, not resumes from third-party vendors or agency recruiters.

Requirements

At least 10 years of experience in field deployment, construction operations, or implementation leadership for property technology, building systems, or industrial hardware in new-construction environments.
Demonstrated expertise working as a general contractor’s counterpart, including contractual, scheduling, and trade-coordination aspects of ground-up commercial construction.
Direct experience managing technology or hardware deployments in ground-up commercial developments such as multifamily, mixed-use, office, hospitality, or parking.
Strong working knowledge of development and construction contract structures, subcontract terminology, and risk allocation among owners, general contractors, subcontractors, and equipment vendors.
Proven experience organizing third-party vendors and union contractors, including in major union markets such as NYC and the San Francisco Bay Area.
Deep familiarity with building, fire, life-safety, and accessibility codes, and demonstrated ability to lead permitting, inspection, and Certificate of Occupancy processes for complex or novel building systems.
Experience managing service and installation relationships with vertical transportation OEMs or comparable building-systems suppliers.
Familiarity with BMS integration, low-voltage controls, and coordination across MEP trades on complex installations.
Track record of building and operating an SLA-driven service program with measurable uptime and response-time results across multiple sites.
Based in or willing to relocate to Denver.
Ability and willingness to live on-site in active markets, including NYC, Nashville, and Northern California, for extended periods to establish new deployments.

Nice To Haves

Direct experience in the parking industry, including operations, equipment, automated parking, or parking-adjacent property technology.
Experience deploying robotics, AGVs, or automated material-handling systems in commercial buildings or industrial environments.
Background with AEC firms, top-tier general contractors, or developer organizations on the project-execution side.
Experience integrating EV charging infrastructure in parking environments.
Hands-on engineering and technical installation background, including commissioning, troubleshooting, and bringing complex mechanical, electrical, or controls systems online in the field.
Engineering, construction management, or related technical degree.
PMP, CCM, or LEED credentials.

Responsibilities

Lead on-site deployment teams from groundbreaking through commissioning across active projects.
Embed in New York City, Nashville, and Northern California to lead initial deployments and turn field experience into a repeatable execution playbook.
Serve as the primary technical and operational interface with general contractors, owner’s representatives, and AEC partners.
Manage construction interfaces with VRC and lift manufacturers, MEP trades, low-voltage contractors, and BMS integrators.
Drive site-readiness inspections, FAT/SAT protocols, and turnover acceptance with developer clients.
Oversee the Denver HQ lab and showcase parking facility as an environment for product validation, deployment rehearsal, technician training, and customer demonstrations.
Partner with the CTO and engineering team to rehearse deployments, identify integration issues, refine installation sequences, and validate commissioning protocols.
Use lab and field learnings to improve deployment playbooks, technician procedures, and quality standards.
Maintain the HQ facility’s operational readiness for prospects, investors, partners, and AHJ visitors.
Own permitting from pre-construction code analysis through final inspection and Certificate of Occupancy across multiple AHJs.
Coordinate third-party inspections, equipment certifications, and commissioning sign-offs with local jurisdictions.
Work with plan reviewers and inspectors to resolve code interpretation issues for novel building systems.
Review and negotiate Volley’s scope within development agreements, GC contracts, and subcontracts, partnering with legal counsel on risk allocation, lien waivers, insurance, and change orders.
Translate scopes of work into bid packages, schedules, and subcontract documents.
Manage construction budgets, schedule risk, and change-order discipline across concurrent projects.
Build and lead relationships with vendors, equipment OEMs, and specialty subcontractors in active markets.
Coordinate union trades and signatory contractors, including jurisdictional disputes and trade-scope agreements where applicable.
Set performance expectations, quality standards, and communication cadences for field partners.
Build and manage local service-provider networks, including lift OEMs, electrical and controls technicians, BMS integrators, and on-call response partners.
Define, track, and report fleet uptime, MTTR, and SLA performance, and own the operating dashboard shared with executives and customers.
Develop preventive-maintenance programs and spare-parts strategy with engineering and supply chain.
Establish service operations in new geographies as Volley expands.
Partner with engineering on field issues, design feedback, and product reliability improvements.
Partner with the commercial team during pre-sale and pre-construction to validate site feasibility and execution risk.
Develop field operations playbooks, training materials, and standards for repeatable deployment.