Field Director of Hospice Aide Services
About The Position
Tapestry Hospice & Palliative Care is seeking an experienced healthcare leader to oversee and support its Hospice Aides and Certified Nursing Assistants (CNAs). The Director of Hospice Aide Services leads the development, quality management, performance improvement, and workforce development of these staff across the organization, supporting exceptional service delivery and compliance with organizational standards. The role is the primary liaison among hospice leadership, facility management, Directors of Nursing, clinical teams, patients, and families. Reporting directly to the CEO, the Director works collaboratively with the Director of Clinical Services on strategic initiatives, staffing excellence, employee engagement, and quality patient outcomes. The position is based in Cartersville, Georgia, with travel throughout assigned service areas and partner facilities.
Requirements
- Current Georgia LPN license or equivalent nursing licensure or higher credential.
- Minimum 3 years of clinical healthcare experience.
- Minimum 2 years of leadership or supervisory experience.
- Valid driver's license, reliable transportation, and auto insurance.
- Current CPR certification.
- Ability to travel throughout assigned service areas and partner facilities.
- Strong leadership, communication, and organizational skills.
- Ability to mentor, coach, and develop healthcare staff.
Nice To Haves
- Hospice leadership experience.
- Home health leadership experience.
- Long-term care leadership experience.
- Experience supervising Certified Nursing Assistants (CNAs).
- Experience conducting employee coaching, training, and performance management.
- Working knowledge of EMR systems and Microsoft Office applications.
- Strong relationship-building and conflict resolution skills.
- Hospice, home health, long-term care, or related healthcare experience.
Responsibilities
- Lead, supervise, and support all Hospice Aides and CNAs throughout the organization.
- Develop and maintain departmental standards, policies, workflows, and performance expectations.
- Coordinate recruitment, onboarding, retention, and employee engagement initiatives.
- Conduct field visits, facility rounds, ride-alongs, and performance observations.
- Oversee training, competency validation, orientation, and continuing education programs.
- Partner with facility leadership, Directors of Nursing, Clinical Managers, and care teams.
- Monitor quality assurance, documentation compliance, and regulatory requirements.
- Assist with staffing strategies, workforce planning, and resource allocation.
- Participate in QAPI initiatives and performance improvement efforts.
- Analyze trends, identify opportunities, and implement corrective action plans when necessary.
- Foster a culture of accountability, teamwork, compassion, and professional development.
- Support organizational growth and operational excellence across all service areas.
Benefits
- Competitive compensation.
- Health, dental, and vision insurance.
- Life insurance.
- Short-term and long-term disability coverage.
- 3 weeks paid time off.
- 401(k) with company match up to 6% after 90 days.
- Mileage reimbursement.
- Cell phone reimbursement.
- Self-Care Day (paid day off plus $100).
- Employee referral program.
- Tuition reimbursement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
