Director of Day Services
About The Position
The Director of Day Services is responsible for the development, operation, and oversight of Day Services programs, including Day Habilitation, Community Support Programs, Employment Services, and Transportation. The role provides administrative supervision, direction, and support to managers of assigned programs, and oversees staffing, program quality, compliance, budgets, billing, documentation, reporting, and operational performance. The Director collaborates with Agency leadership and other departments and communicates significant program issues and needs to the Vice President of Operations. The position is Monday through Friday, 8 a.m. to 4 p.m., with flexibility to meet program needs. The Arc Wayne advocates for and supports people of all ages, with or without disabilities, helping them take a full, independent, and productive place in society through individualized services.
Requirements
- Bachelor's degree in Human Services or a related field.
- Five years of supervisory experience.
- Three years of experience working in human services programs.
- Equivalent combinations of education and experience may be considered.
- Valid New York State driver's license that meets agency authorized driver standards.
Responsibilities
- Develop, operate, and oversee Day Services programs, including Day Habilitation, Community Support Programs, Employment Services, and Transportation.
- Provide administrative supervision, direction, and support to managers of assigned programs.
- Oversee program staffing through assigned managers, including hiring recommendations, staff development, supervision, and performance management.
- Ensure services are quality, individualized, and person-centered, promoting independence and community inclusion.
- Ensure program compliance with applicable laws, regulations, contracts, Agency policies, and procedures.
- Act as program liaison to auditing officials and the Agency's Quality Assurance Department, ensuring follow-up and timely corrective action for findings.
- Develop, implement, and evaluate program policies and procedures in accordance with regulations and Agency requirements.
- Oversee program budgets, monitor financial performance, and ensure responsible use of Agency resources.
- Ensure timely and accurate billing, documentation, and program reporting.
- Monitor program performance, identify operational concerns, and ensure appropriate follow-up and resolution.
- Oversee the development, operations, and evaluation of assigned programs and implement improvements to service quality and operational effectiveness.
- Collaborate with Agency leadership and other departments to coordinate services, address operational needs, and implement Agency initiatives.
- Communicate significant program issues, performance concerns, and operational needs to the Vice President of Operations.
- Perform other duties as assigned.
Benefits
- Generous paid vacation time
- Sick time
- 10 paid holidays
- Medical insurance
- Dental insurance
- Vision insurance
- Tuition reimbursement
- Paid training
- Bereavement leave
- Employee referral bonus
- Employee assistance program
- Retirement plan with Agency match
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What This Job Offers
Job Type
Full-time
Career Level
Director
